Position Summary

Barefoot Mosquito Control is seeking a motivated, customer focused Inside Sales Representative to drive revenue growth by converting inbound leads, generating new business opportunities, and maintaining strong relationships with residential and commercial customers. The ideal candidate is a strong communicator who enjoys helping customers solve problems and is comfortable working in a fast-paced environment.

The Inside Sales Representative will be responsible for qualifying leads, educating prospects on our mosquito and pest control services, preparing quotes, closing sales, and supporting customer retention efforts.

• Respond promptly to inbound phone, web, email, and referral leads.
• Qualify prospective customers and identify service needs.
• Present and explain Barefoot Mosquito Control service offerings, pricing, and treatment plans.
• Prepare and deliver quotes and proposals.
• Follow up on estimates and open opportunities to close sales.
• Maintain a consistent pipeline of prospects and sales opportunities.
• Achieve monthly and quarterly sales goals.

• Build rapport and trust with prospective and existing customers.
• Address customer questions regarding services, scheduling, pricing, and treatment expectations.
• Assist customers with renewals, upgrades, and additional service offerings.
• Resolve customer concerns professionally and efficiently.

• Accurately document customer interactions and sales activities within the CRM system.
• Maintain detailed records of leads, quotes, and customer communications.
• Coordinate with operations and scheduling teams to ensure a seamless customer experience.
• Track sales performance and provide regular activity updates.

• Identify upselling and cross-selling opportunities.
• Generate referrals from satisfied customers.
• Support marketing campaigns and lead generation initiatives.
• Assist with seasonal sales promotions and customer outreach efforts.

• Sales and closing skills
• Customer service excellence
• Problem-solving
• Communication and active listening
• Attention to detail
• Time management
• Team collaboration
• Adaptability

• Competitive base salary plus commission opportunities.
• Performance-based incentives and bonuses.
• Paid training and ongoing professional development.
• Paid time off and holidays.
• Health, dental, and vision benefits.
• Career advancement opportunities within a growing company.

Qualifications

• High school diploma or equivalent.
• 1+ years of sales, customer service, call center, or inside sales experience.
• Strong verbal and written communication skills.
• Ability to build rapport quickly and confidently ask for the sale.
• Strong organizational and time-management skills.
• Proficiency with CRM systems, Microsoft Office, and web-based applications.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience in home services, pest control, lawn care, HVAC, landscaping, or related industries.
• Experience using CRM and scheduling software.
• Proven track record of meeting or exceeding sales goals.