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Position Description

Under the direction of the Director of Compliance Monitoring, the Manager, O&P Compliance leads and oversees Operations and Planning (O&P) compliance monitoring activities within NPCC's Compliance Monitoring and Enforcement Program (CMEP). The position is responsible for managing O&P compliance monitoring engagements, supervising staff, supporting risk-based compliance monitoring initiatives, and fostering effective relationships with Registered Entities and ERO Enterprise stakeholders.

The Manager assists with the development and implementation of compliance monitoring strategies and programs, oversees the performance and quality of O&P compliance monitoring activities, and ensures compliance monitoring engagements are conducted in accordance with NERC Rules of Procedure, NPCC CMEP processes, and applicable Canadian provincial agreements.

Key Responsibilities

Leads and oversees O&P compliance monitoring activities, including Compliance Audits, Self-Certifications, Spot Checks, and other CMEP engagements.
Maintains and enhances compliance monitoring processes to align with NERC Rules of Procedure, CMEP guidance, FERC Orders, Canadian agreements, and ERO Enterprise initiatives.
Supports risk-based compliance monitoring through the evaluation of entity risks, internal controls, compliance history, and other relevant risk indicators.
Assists with the development and execution of annual compliance monitoring plans, engagement scopes, and monitoring strategies.
Manages O&P compliance monitoring engagements across the NPCC footprint, ensuring consistency, quality, and adherence to regulatory requirements.
Serves as Audit Team Lead for assigned engagements, providing direction, oversight, and quality assurance throughout the engagement lifecycle.
Reviews compliance monitoring work products and reports to ensure accuracy, consistency, and adherence to NPCC and ERO Enterprise expectations.
Monitors industry trends, emerging risks, and Reliability Standards developments to support continuous program improvement and stakeholder outreach.
Supervises, coaches, and develops O&P compliance monitoring staff, supporting performance management, professional development, and succession planning.
Supports recruitment, onboarding, and staff development activities.
Builds and maintains effective working relationships with Registered Entities, NERC, Regional Entities, and other industry stakeholders.
Provides training, education, and outreach to NPCC staff, Registered Entities, and ERO Enterprise personnel.
Ensures staff compliance with NPCC policies and procedures, including antitrust, conflict of interest, confidentiality, and professional conduct requirements.
Represents NPCC on ERO Enterprise committees, task forces, working groups, and special projects.
Performs other duties and special projects as assigned.

Education Requirements

Required Education

Bachelor's degree in Electrical Engineering, Power Systems Engineering, Electronics Engineering, or a related technical field and ten (10) or more years of relevant industry experience; or an equivalent combination of education and experience demonstrating the ability to perform the essential functions of the position.

Preferred Education

Master's degree in Electrical Engineering, Power Systems Engineering, Electronics Engineering, or a related field.

Experience Requirements

Required Experience

Minimum ten (10) years of experience in the electric utility industry or a related technical field with experience in one or more of the following areas:
- Transmission protection system design, testing, and maintenance
- Generation protection system design, testing, and maintenance
- Transmission operations, generator operations, balancing authority operations, or reliability coordination
- Transmission planning and engineering studies associated with NERC TPL Reliability Standards
- Energy Management System (EMS) engineering
- Supervisory Control and Data Acquisition (SCADA) modeling
- Substation design, construction, and maintenance
- Transmission line design, construction, and maintenance
- NERC O&P Reliability Standards and associated compliance programs
- NERC and Regional Entity Compliance Monitoring and Enforcement Programs
Demonstrated knowledge of NERC Reliability Standards and NERC Rules of Procedure.
Demonstrated experience leading or participating in NERC compliance audits, spot checks, self-certifications, investigations, internal controls evaluations, or related compliance monitoring activities.
Experience evaluating compliance programs, internal controls, risk mitigation practices, or governance processes associated with NERC Reliability Standards.
Ability to analyze compliance monitoring results, identify trends, and develop recommendations and reports for management and industry stakeholders.

Preferred Experience

Experience working within a NERC Regional Entity, NERC, FERC-jurisdictional utility, provincial regulatory environment, or other electric reliability regulatory organization.
Experience with risk-based compliance monitoring methodologies.
Experience evaluating and testing compliance-related internal controls.
Experience serving on ERO Enterprise task forces, working groups, standards drafting teams, or industry committees.

Preferred Certifications

Certified Internal Auditor (CIA)
Certified Compliance & Ethics Professional (CCEP)
Project Management Professional (PMP)
NERC Reliability Coordinator Certification
NERC Transmission Operator Certification
Other relevant professional certifications or licenses

Skills and Abilities

Strong leadership, supervisory, coaching, and mentoring skills.
Ability to lead cross-functional teams and manage complex compliance monitoring engagements.
Ability to exercise sound professional judgment in complex or sensitive compliance matters.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent verbal, written, and presentation skills.
Ability to communicate technical and regulatory concepts effectively to executive, technical, and non-technical audiences.
Excellent interpersonal, relationship-building, and conflict-resolution skills.
Strong project management, organizational, and prioritization skills.
Ability to manage multiple projects and competing priorities in a dynamic regulatory environment.
Ability to effectively engage and collaborate with internal and external stakeholders.
Ability to develop and deliver professional presentations and training programs.
Strong attention to detail and commitment to quality.
Strong teamwork and collaboration skills.
Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
Ability to participate in and lead virtual teams.
Demonstrated sound judgment, professionalism, and commitment to integrity, confidentiality, and ethical conduct.

Physical Requirements

Prolonged periods of working on a computer.
Travel to main office and in-person meetings, as required (barring no restrictions based on travel or health advisories, or occupancy restrictions).
Ability to work and travel within the U.S. and travel to Canada.

EEOC DISCLAIMER

NPCC is an Equal Opportunity Employer. Employment, including the decision to hire, promote, discipline or discharge, will be solely based on competence, performance, and business needs. We prohibit discrimination on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, sex, age, national origin, religion, sexual orientation, gender, gender identity, gender expression, genetic information, marital status, citizenship, domestic violence victim status, or any other status protected under federal, state or local law.

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