Malvern, PA | Malvern, PA | Malvern, PA
Full time | Full time | Full time
REQ-2026-885

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Must be legally eligible to work in the United States without sponsorship, current or future, to be considered.

Who is Customers Bank?

Customers Bank is a high-performing, digital-forward financial institution committed to innovation, collaboration, and community impact. With a culture rooted in entrepreneurship and continuous learning, we invest deeply in developing the next generation of leaders who will shape the future of banking.

Our internship program is a cornerstone of our early-career talent strategy, offering students hands-on experience, executive exposure, and the opportunity to solve real business challenges — including our signature AI Capstone Project.

We get you further, faster.

You’re known by name. You’re trusted as a builder, advisor, and innovator.

We start from a place of possibility.

We embrace innovation and challenge convention to create meaningful, lasting impact.

We act decisively.

We pursue opportunities with urgency and agility, bringing ideas to life quickly and effectively — always with a focus on high-impact outcomes.

We own our results.

Through effort, resilience, and relentless accountability, we drive measurable success for our clients, communities, and company.

We measure what matters.

We set high standards, track progress, and hold ourselves accountable to outcomes that truly matter.

What you’ll do: During this 10-week program, you’ll be embedded within a specific business area — such as banking, risk, operations, finance, or technology — working on projects that support real team objectives. You’ll also collaborate with fellow interns on an AI-focused capstone project, participate in professional development programming, and engage with leaders across the organization.

• Contribute to department assignments aligned to business needs

• Analyze data, support process improvements, and assist with research

• Participate in weekly development workshops and executive speaker sessions

• Work with your intern team to tackle an AI-driven business challenge

• Present your final project and insights to senior leadership

• Build meaningful relationships across the bank through networking and team activities

What you’ll do – Consumer Compliance: In addition to participating in the broader internship program, you’ll gain hands-on experience supporting the Consumer Compliance team across risk management, regulatory analysis, and compliance testing within the bank’s Compliance Management System (CMS).

• Build foundational knowledge of consumer compliance regulations and internal CMS processes through structured training and hands-on exposure

• Support Compliance Risk Management & Operations by tracking and managing compliance issues, assisting with reporting, and identifying trends or potential gaps in processes

• Partner with Fair Banking and Advisory teams to research applicable laws and regulations (e.g., ECOA, Fair Lending, UDAAP) and support risk assessments

• Assist with compliance testing and monitoring activities, including data collection, documentation of control testing results, and maintaining centralized reporting

• Contribute to process improvements and support the exploration of AI-driven solutions to enhance efficiency within compliance operations

• Provide regular updates to leadership, summarizing work performed, key learnings, and recommendations for improvement

What do you need?

• Rising senior (Class of 2027) pursuing a bachelor’s degree

• Interest in banking, financial services, business, technology, or analytics

• Strong communication, collaboration, and problem-solving skills

• Curiosity and a willingness to learn in a fast-moving environment

• Ability to work full-time for the 10-week summer program

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.

Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.

Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.”

Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.

Customer Service driven VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.
Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion,
national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.