Job Number: 448

Location: Midland

Supervises: N

FLSA: Non-Exempt

Division: MH

Salary: $22.22 per hour. Sign on bonus may be available.

Shift: M-F 8am - 5pm; may require a flexible work schedule;Assigned work hours may change as the needs of the agency and clients change

Driving required: Y

Travel required: Y

Settings: office, field

POSITION SUMMARY/JOB PURPOSE:

The CSC-FEP (Coordinated Specialty Care-First EpisodePsychosis) program serves individuals between 15 to 30 years old who aresuffering from their first onset of a psychotic disorder. The team works weeklywith these individuals to assist them in employment or education needs inaddition to helping them understand their mental health and working on recoverygoals. The CSC Case Manager will provide psychoeducation, psychosocialrehabilitation, and case management services to individuals enrolled in thisprogram. The CSC Case Manager will ensure all individuals see a primary carephysician and have other needs addressed that the individual identified duringtreatment. The CSC Case Manager will work closely with the CSC ProgramCoordinator, supportive employment specialists, family partners, and peersupport specialists. The CSC Case Manager will provide outreach and educationwhen directed.

This position works independently, under limitedsupervision, reporting major activities through periodic meetings.

EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS:

Education Required: ABachelor's degree from an accredited college or university with a major inpsychology, social work, medicine, nursing, rehabilitation, counseling,sociology, human growth and development, physician assistance, gerontology,special education, educational psychology, early childhood education or earlychildhood intervention or a bachelor's degree with at least 30 hours ofcoursework in the previous fields.

Experience Required: At least 1 year experience in the social services field is preferred.

Registration, Certification, Licensure or otherQualifications Required:

• Mustmaintain a valid Texas Driver's license, auto liability insurance and a drivingrecord acceptable to PermiaCare's insurance requirements.
• Requiredto pass criminal history and background checks as well as pre-employment drugscreen.
• Mustobtain QMHP (Qualified Mental Health Professional) certification within 6months.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Providedirect services to individuals in this population as identified throughrecovery plan and TRR assessment.
• Work withindividuals and families to meet recovery goals.
• Monitorweekly numbers and ensure required service delivery is met each month.
• Provideeducation and outreach about First Episode Psychosis to individuals inservices, family members, community, and local stakeholders as directed.
• Encourageand/or include participation of family members and others important to theindividual, subject to privacy and confidentiality requirements andindividuals' consent.
• Developrecovery plans that are comprehensive, person-centered, and family-centered inagreement with and endorsed by the individual.
• Recoveryplans are specific for care coordination and clearly identify individual'srecovery goals, individuals' needs, and goals and objectives to accomplishrecovery goals.
• Allfollow up documentation and progress notes should be person-centered andcompleted within required timeframe.
• Providetransportation to individuals to ensure they are able to make appointments withservices they are trying to access.
• Linkindividuals in services to integrated services including medical care,substance abuse treatment, crisis services, veteran services, or any otherneeded services identified by individuals.
• Meet unitperformance measures or targets.
• Maintainassigned caseload of individuals with mental illness.
• Coordinateservices to designated caseload.
• Enteraccurate and appropriate documentation of services within timeframe required.
• Maintainconfidentiality of sensitive records and treatment information, client filesand protected health information in compliance with HIPAA, laws, rules andregulations, and established procedures.
• Maintainregular and reliable physical on-site attendance. Regular attendance,dependability, and promptness are required for the scheduled work day 100% ofthe time, to ensure consistency and completeness of program's processes.
• Complywith the Abuse, Neglect, and Exploitation policy and reporting requirements.
• Adhere tothe Code of Conduct and Standards of Behavior policy requirements.
• Establishand maintain effective work relationships with individuals served and theirfamilies, supervisors, co-workers and visitors by demonstrating cooperative, courteousand respectful behavior at all times.
• Communicateregularly with supervisor.
• Open andprocess mail/email in a timely manner.
• Answerphone, collect phone messages and respond to requests timely and accurately.
• Maintainsafe and clean working environment by complying with procedures, rules andregulations.
• Performall work functions and interactions using a trauma informed approach.
• Displayprofessionalism when representing PermiaCare and the program in the community.
• Maintaincompliance with legal requirements and company policies and procedures.
• Maintainvalid and current driver's license, auto insurance, acceptable driving recordand reliable transportation at all times. Driving may be required for thisposition.
• Completeall training as assigned prior to due date.
• Otherduties as assigned.

MARGINAL DUTIES AND RESPONSIBILITIES (these duties are notdesignated as essential for the purposes of ADA; they are still requiredduties):

• Fill infor other MH staff as needed.
• Progressnotes clearly show progress or lack of progress in accordance with currentprovider agreement. (Meeting Minimum Requirements of Current Internal ProviderAgreement).
• Dischargesand discharge summaries are completed when needed and in accordance with regulatoryguidelines.
• Identifyclient needs and client risks through administration of TRR assessments and incollaboration with the CCBHC manager, the UM team, the IT team, and the UMcommittee.
• Participatein community activities and/or attends community meetings as needed.
• Participatein workgroups and committees as assigned.
• Providetranslation, if applicable.
• Participatein team meeting or staffings.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

• Advancedknowledge of mental illness and treatment.
• Knowledgeof HIPAA and ability to protect confidentiality.
• Effectivemulti-tasking skills.
• Goodorganizational skills.
• Welcoming,positive behavior.
• Abilityto express self clearly and effectively, orally and in writing.
• Effectivetime management skills.
• Exceptionalcustomer service skills, including positive attitude.
• Culturalsensitivity.
• Dependableattendance and punctuality.
• Knowledgeof trauma informed theories, principles and practices.
• Flexibilityand adaptability to different work environments.
• Excellentcomputer skills, including Word, Excel, Outlook, and Electronic Health Records(EHR).
• Readingand comprehending.
• Reasoningand analyzing.
• Abilityto coordinate with various inter-agency personnel.
• Abilityto fulfill PMAB and CPR/First Aid requirements.
• Abilityto work independently.
• Goodinterpersonal skills, including ability to build rapport with individualsincluding co-workers.
• Abilityto display comfort in interacting with individuals of diverse cultural, ethnicand economic backgrounds and with social service, healthcare, educational andcriminal justice organizations, as needed.
• Abilityto acquire and utilize new skills as the job requires.
• Abilityto work cooperatively and productively with supervisor, individuals,co-workers, and groups of persons at all levels of activity, contributing to aspirit of teamwork.
• Abilityto maintain highly confidential information.
• Abilityto remain calm in stressful situations.
• Abilityto plan and schedule work and implement directives without constantsupervision.
• Modelprofessionalism by appropriate dress, language, ethics and work habits.
• Abilityto drive personal and/or company vehicle. This position may require travel to agency program sites, community andresidential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agencyindividuals and/or individuals served.

PHYSICAL REQUIREMENTS:

Abilities Required:

• LightLifting, under 15 lbs
• LightCarrying, under 15 lbs
• Walking
• Standing
• Sitting
• Operatingoffice equipment
• Operatingmotor vehicle
• Abilityto see
• Depthperception needed
• Hearing(with aid)
• Abilityto write
• Abilityto count
• Abilityto read
• Abilityto tell time

Other (specify): driving required. May require some travel after hours and overnight.

WORKSITE CONDITIONS:

• Travel
• Inside
• Workingclosely with others
• Workingalone

ADA Statement: Reasonable accommodations may be made to enable individuals withdisabilities to perform essential functions.

EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. Weare proud to be an Equal Opportunity Employer, making decisions without regardto race, color, ethnicity, national origin, sex, sexual orientation, genderidentity, religion, age, disability, veteran status, genetic information, orany other characteristic protected by state or federal law.

This job description is not designed to cover or contain acomprehensive list of duties, activities or responsibilities that are requiredof the employee for this job. Duties,activities and responsibilities may change or new ones may be assigned at anytime with or without notice. This job description does not constitute anemployment contract with PermiaCare. Employment is at-will.

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