Job Title: Patient Access Coordinator

Location: East Brunswick (EB)

Department Name: Patient Access Services

Req #: 0000254394

Status: Hourly

Shift: Day

Pay Range: $20.63 - $25.71 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Coordinator serves as the first point of contract for patients, families and visitors providing excellent customer service while assisting with registration, insurance verification, payment collection, visitor management and general clerical support.

Qualifications:

Required:

• High School Diploma
• Minimum of one year of Hospital or Medical experience
• Basic PC Skills

• Ability to demonstrate the five Corporate Values of CSH Excellence, Compassion, Teamwork, Innovation and Fun,
• Must exhibit customer service and interpersonal skills, as well as problem solving abilities,

Scheduling Requirements:

• Full Time - Day

Essential Functions:

• Greet all visitors, patients, and families in a warm friendly manner in person and on the phone
• Provide visitors with visitor stickers and monitor that stickers are worn while visitors are on CSH premises
• Provide general information as requested, and direct visitors appropriately,
• Determine the registration and or financial counseling needs of all patients who arrive for treatment
• Ensure that these patients are assisted by staff in a timely fashion in order to receive treatment as scheduled
• Request payment at time of service for copays or other amounts due from the patient according to the Hospitals policy
• Collect insurance referrals from patients as needed
• Assist staff with other clerical duties, including patient registration and insurance verification as needed
• Log patient visits of patients in the hospitals information system,
• Monitor lobby for safety
• Schedules ACC appointments and performs scheduling functions, confirms appointments,

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer