Job Title: Patient Navigator Non Clinical

Location: RWJ - 379 Campus Dr

Somerset

Department Name: Oncology Access Center

Req #: 0000252190

Status: Hourly

Shift: Day

Pay Range: $21.69 - $30.64 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Provides a compassionate and supportive environment with prompt and consistent service to support RWJBH organization s mission to become the leading academic and preferred community cancer network throughout the state of New Jersey for patients and clinicians who seek exceptional, personalized, compassionate care fostered by fully integrated, interdisciplinary approaches to the prevention and treatment of cancer.

Qualifications

Required:

• HS Diploma
• One to three years of related experience within the healthcare field
• Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word
• Ability and interest to learn clinical information and criteria
• Knowledge of medical terminology

Preferred:

• Associate Degree or Bachelors Degree preferred

Essential Functions

• Manages all incoming calls, external and internal referrals for oncology services
• Fields incoming inquiries and requests, matching patients to the best possible service, physician, and appointment based on their diagnosis, geographic location and preferences
• Functions as medically knowledgeable and friendly resource for patients and caregivers, referring providers, RWJBH providers and staff
• Ensures all required demographic, financial, referral-authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated
• Functions include scheduling of physician oncology services for all RWJBH sites, pre-registration-registration, insurance verification, referral coordination, pre-certification, screening for financial counseling, eligibility determination and pre-service communication
• Obtains and verifies insurance-payment source, seeks necessary referral/authorization and coverage extensions as required, and assists with identification-resolution of insurance issues
• Supports multiple patient and payer types to ensure billing procedures are followed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer