General Description:

Financial Aid Campus Director/Leads are responsible for planning, organizing, supervising and delivering a high level of service to colleges and universities ensuring federal aid is processed in accordance to the school, state and federal guidelines provided. FA Campus Directors serve as the main point of contact for the client school and are expected to maintain a clear and consistent open channel of communication with both internal and external clients.

Primary Duties and Responsibilities:

• Work in tandem with client schools by administering or assisting in administering all aspects of reviewing, awarding and reconciling federal aid.
• Responsible for ensuring accurate Policies and Procedures exist.
• File, transmit and prepare Fiscal Operations Report and Application to Participate (FISAP).
• Assist with system setup, implementation and testing.
• Work with Comptroller/Business Office to ensure accurate and timely exchange of information between operating systems.
• Oversee reconciliation process.
• Complete Student Batch Load (SBL) function.
• Map and package students within federal guidelines and send notification to students.
• Process all steps of document review, originating, disbursing, notifying disbursements for federal funding.
• Ensure Satisfactory Academic Process (SAP) is being tracked and applied accurately at client school.
• Once a month review waived entrance/MPN docs and validate still not needed.
• Monitor processors to ensure timely and accurate results.
• Work closely with clients to identify and address areas of improvement.
• Research complex regulatory issues and provide responses.
• Ensure appropriate documents are being requested based on regulatory guidelines and ISIR reviews.
• Process financial aid paperwork.
• Send communications regarding document statuses to client schools and students.
• Complete Verification, ISIR corrections, Professional Judgement and C-Code reviews.
• Calculate Return to Title IV calculations.
• Send Exit Counseling communication/documentation.
• Communicate with clients and co-workers in written and verbal format.
• Maintain compliance in all areas of responsibility.
• Other duties as assigned.

Qualifications and Education Requirements:

• Bachelor Degree required
• 5+ years of financial aid experience
• High level of analytical skills
• Demonstrate strong written and verbal communication skills

Preferred Skills:

• Experience in a variety of financial aid management systems
• Experience processing federal funds in a variety of academic year structures
• Ability to multi-task, prioritize and manage time effectively
• Adaptability with strong organizational skills