Carevio Health is seeking a dedicated and detail-oriented Quality Assurance (EVV) Specialist to join our team. This role offers an exciting opportunity to contribute to a care-driven environment by ensuring the accuracy and integrity of visit-tracking systems for Community Living Support and Respite Medicaid services. If you are passionate about healthcare quality, possess strong technical skills, and excel in customer service, we invite you to become a vital part of our mission to deliver exceptional support to clients and staff alike.

Key Responsibilities:

- Monitor and maintain electronic visit verification (EVV) systems and schedules for Medicaid services

- Verify visit data for accuracy and completeness, ensuring compliance with regulatory standards

- Troubleshoot and resolve system issues promptly to minimize disruptions

- Collaborate with staff to address scheduling discrepancies and improve data integrity

- Maintain detailed records of visit verifications and system activities

- Support staff training and provide technical assistance related to EVV processes

- Assist in audits and reporting to ensure ongoing compliance with Medicaid regulations

- Identify opportunities to streamline operations and enhance system efficiency

Skills and Qualifications:

- Proven experience with electronic visit verification (EVV) systems or similar healthcare technology platforms, Alayacare.

- Strong attention to detail and organizational skills

- Excellent problem-solving and troubleshooting abilities

- Effective communication skills, both written and verbal

- Knowledge of Medicaid regulations and compliance standards related to EVV

- Ability to work independently and collaboratively in a fast-paced environment

- Technical proficiency with computer systems, data entry, and reporting tools

- Prior experience in healthcare, social services, or related fields is preferred

At Carevio Health, we foster a supportive and innovative work environment that values growth, collaboration, and a commitment to quality care. Join us to make a meaningful difference in the lives of our clients while advancing your career in healthcare technology and compliance.