Key Account Manager

Responsible for managing major key accounts and developing new business for specific product lines. Manage customers in the OEM, aftermarket and special markets along with building long-term partnerships. Identify new products and markets opportunities and assist with product development and product launch.

RESPONSIBILITIES:

1. Identifies development potential in accounts by studying current business; identifying and evaluating additional customers’ needs; analyzing sales opportunities.
2. Meets or exceeds the OEM/Aftermarket/Special Markets business plan goals, including annual sales forecast, development and implementation of an annual marketing and business plan and annual operating budget.
3. Develops OEM/Aftermarket/Special Markets business objectives, strategies and action plans for new products, existing product lines, new business opportunities and related pricing.
4. Manages and provides support to existing customer accounts and develops strong customer relationships to position the company for future new business opportunities.
5. Provides information to customers regarding product specifications and attributes. Monitors and reports on competitor activities and strategies.
6. Develop action plans and recommendations to meet or exceed customer expectations.
7. Monitors expenses to ensure compliance with budget, policies and procedures.
8. Participates in the development of the annual sales plan, monthly sales forecast, sales budget and annual marketing plan as required.
9. Participates in the development of new programs and products required by his/her customers or potential customers.
10. Contributes information to sales strategies by evaluating current product results; identifying customer needs to be filled; monitoring competitive products; analyzing trends and relaying customer reactions.
11. Provides senior management with activity reports as required.
12. Acts as the key interface between the customer and all relevant divisions of the company.
13. Represents the company on Tradeshows, Industry, and Customer events
14. Build scenarios and strategies for different RFQs, analyzing costs, investments, contribution margins and the overall impact on the company.

PHYSICAL AND MENTAL REQUIREMENTS/EQUIPMENT OPERATIONS REQUIREMENT

Job requires travel (air and ground); must have a valid driver license with good driving record.

TECHNICAL SKILLS

MANDATORY:

1. Excellent communication skills both oral and written.
2. Proficiency in using Microsoft Office
3. Automotive knowledge

SOFT SKILLS

• Teamwork: The ability to work on a team, to establish relationships to achieve common objectives, to show empathy, to respect different ideas, to share information and responsibilities, to maintain a professional and collaborative attitude, to share successes and failures, to grow along with the team, to achieve organizational goals.
• Troubleshooting: The ability to analyze situations, to impartially identify and interpret their causes, to identify the impacts, to make a critical and conclusive evaluation that informs the decision-making.
• Customer Orientation: The ability to attend to internal and external customers, to act with agility, to be empathic through an open and transparent communication, to implement appropriate solutions for the customers, to prioritize their needs and expectations.

EDUCATION/EXPERIENCES

Level of Education Required: Business/Marketing/Engineering or other related degree.

Experience Required: minimum 3 year in the automotive industry

Benefits

• Paid Time Off
• BCBS Medical
• Vision
• Dental
• 401K
• Life Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Accident Insurance