Core Responsibilities:

• Manages, leads, and encourages Practice Managers towards achieving our purpose and provides support to ensure growth goals are consistently being met
• Ensures the Practices provide exceptional service to ensure patient expectations are exceeded
• Evaluate operating and financial performance to determine if Practice is operating optimally, assess ways to meet and exceed growth goals, and propose potential changes to Practices to Practice Support Center, as necessary
• Reviews relevant key performance metrics of each office to determine ‘gaps’ in performance; develops and implements plans to close gaps
• Supports growth of hygiene program through conducting regular hygiene audits to identify perio opportunities
• Oversees operations to ensure alignment with business objectives and performance measurements set forth by and for the Practice
• Ensures the team are trained and the Practice is compliant with protecting confidential patient information as covered under HIPAA legislation
• Assesses performance of practice-level operations by conducting chart reviews and reviewing key performance metrics and reporting recommendations to achieve future growth; implements recommendations as determined necessary by the Leadership Team

Experience and Qualifications:

• Dental operations experience and multi-site dental office management required
• Minimum of 8 years of working knowledge of dental procedures and terminology; 5 years of active practice management; minimum of five years of leading a team and or progressive career growth
• Bachelor’s degree in business or healthcare management or a related field from a four-year college or university or equivalent combination of education and experience

Benefits:

• Attractive bonus incentive plan
• Paid time off & holiday pay
• Health Insurance
• 401(k) with matching
• Dental Insurance
• Vision insurance
• AD&D and life insurance
• Flexible spending account
• Relocation assistance (if applicable)