Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:

- Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.

- Processing duplicate records from paper charts.

- Retrieving documents from electronic health records.

- Coordinating requests for information from Radiology and Pathology Lab.

- Providing customer service to VA Veterans and associates for all types of ROI requests and questions.

- Providing back-office ROI support services.

We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity.

- High school diploma or equivalent.

- At least 2 years of experience in medical records or health information management.

- Knowledge of federal and VA rules, regulations, and directives related to ROI.

- Proficient in Microsoft Office Suite.

- Excellent communication and customer service skills.

- Ability to work independently and in a team environment.

- Strong attention to detail and organizational skills.