Medical Laboratory Supervisor –

MFM Health is seeking an experienced and hands-on Medical Laboratory Supervisor to lead daily laboratory operations across multiple sites, including point-of-care testing. This role is responsible for ensuring accurate and timely test results, regulatory compliance, operational efficiency, and exceptional patient service.

This is an ideal opportunity for a motivated laboratory professional who thrives in both leadership and bench roles and is passionate about quality and team development.

Key Responsibilities

1. Laboratory Operations Oversight

• Supervise all daily testing activities, including specimen handling, processing, testing, and result reporting.
• Serve as a hands-on Medical Lab Technician.
• Maintain efficient patient flow and ensure excellent customer service.

2. Staff Leadership & Workforce Management

• Hire, train, and onboard new laboratory staff.
• Ensure all staff meet required education, certification, and competency standards.
• Conduct regular performance feedback, technical observations, and competency assessments.
• Manage schedules, staffing levels, timesheets, attendance, and vacation records.
• Promote clear communication through regular team meetings and collaboration with clinical teams.

3. Quality Assurance & Regulatory Compliance

• Maintain and enforce all Quality Control (QC) and Quality Assurance (QA) programs.
• Participate in proficiency testing, audits, troubleshooting, and corrective actions.
• Maintain OSHA, HIPAA, state, and federal regulatory compliance.
• Ensure laboratory documentation, policies, and procedures are current and accurate.

4. Equipment, Inventory & Vendor Management

• Coordinate preventive maintenance, calibration, and repair with external vendors.
• Oversee instrument implementation, reagent contracts, and supply inventory.
• Monitor physical environment safety and initiate corrective actions when needed.

5. Information Systems & Workflow Optimization

• Collaborate with IT, Orchard LIS, EHR teams, and reference labs to maintain test dictionaries, workflows, and system functionality.
• Support enhancements and problem resolution for all lab-related software systems.

6. Administrative Duties & Problem Resolution

• Maintain MSDS chemical files and other required lab documentation.
• Conduct cost analyses and support the introduction of new tests and equipment.
• Investigate and resolve administrative, clinical, or patient-related issues professionally.
• Perform additional duties as assigned to support laboratory operations.

Pay Range: 80k -100k Commensarate with experience

Qualifications

• Bachelor of Science degree; applicable laboratory certifications preferred.
• 3–5 years of supervisory or management experience in a clinical laboratory.
• Familiarity with Abbott Architect, Cepheid or Sysnex preferred but not required
• Experience with Athena and Orchard preferred but not required
• Strong communication and interpersonal skills.
• Ability to prioritize, work independently, and problem-solve effectively.
• Experience in medical or clinical laboratory environments required.
• Commitment to adhering to company policies, safety standards, and clinical protocols.