Responsible for managing all aspects of hospital/physician patient accounts for Berkshire Health Systems which includes daily work processes, changes in regulations, reimbursement and billing, along with management and human resource duties of staff. Works autonomously with staff to address and direct staff issues as needed. When necessary seeks input from department Director. • Analyze the accounts receivable on a regular basis to maintain outstanding days at a controlled level, making recommendations for improvement as necessary. Maintain appropriate production levels to insure that billing and account follow-up is done on a continuous and timely basis. Maintain written and verbal communications with the hospital billing staff and management as well as other Berkshire Health Systems departments. Update policies and procedures that affect the billing cycle. Hire and orient all new staff in the hospital billing area and provide ongoing education for existing staff