Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.

PRIMARY FUNCTION

The Specialist, Healthcare Quality Improvement, is responsible for the healthcare quality improvement activities of the organization. Establishes, administers, and maintains quality studies, quality initiatives and written quality activities as defined by the Board, the organization’s Quality Management and Improvement Plan (including plans, programs, policies, and procedures), accreditation organizations, state and local laws, and governmental organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

1. Designs, creates, and documents quality initiatives for the organization that meet all requirements as defined by the organization and/or accrediting partner.
2. Collaborates with quality improvement leaders and key stakeholders; provides support to multidisciplinary teams collaborating on quality improvement initiatives.
3. Applies quality improvement and safety tools and methodologies to identify improvement opportunities, such as PDSA, LEAN, six sigma, FMEA, process flow mapping, dashboard utilization.
4. Presents aggregated data findings to committees and stakeholders on a quarterly basis.
5. Provides education, training, and assistance when implementing quality and performance improvement activities throughout the organization.
6. Develops and maintains relationships with key stakeholders such as quality team, safety and infection prevention, centralized services, and ambulatory care offices.
7. Regularly reviews and revises infection prevention policies and procedures, incorporating the latest national standards and recommendations.
8. Conducts site visits; evaluates whether procedures and workflows are being followed per approved guidelines. Provides training on policies, procedures, and practice standards.
9. Acts as primary quality team support for the Patient Care, Quality, and Safety Committee. May prepare agendas, participate in meetings, or present current initiatives and outcomes.
10. Maintains the Quality program, performs yearly evaluation, and communicates changes.
11. Posts completed work projects to SharePoint to communicate activities to the organization.

12. Analyzes studies written utilizing Maintenance of Certification (MOC) requirements; migrates data and documentation into the appropriate template per the accreditation body. May include conducting telephonic and face-to-face meetings to gather data, facts, information, and analysis.

13. Ensures studies meet criteria to be recognized as a component of the Medical Home’s quality improvement program and compliant with the organization’s Quality Management and Improvement Plan.

QUALIFICATIONS

EDUCATION:

• Minimum bachelor’s degree required. Registered Nurse certification or proof of MD in progress required.

EXPERIENCE:

• Minimum 3 years of related experience required.
• 3-5 or more years preferred.

LICENSURE / CERFITICATION:

• Lean or Six Sigma certification required within 3 months of hire.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication skills
• Strong clinical, interpersonal, organizational and communication skills
• Strong English writing skills with excellent spelling, grammar, and punctuation.
• Ability to manipulate data and create presentations.
• Expertise in infection prevention practices.
• Excel, Power Point, Outlook, and Word consistent with basic Microsoft Office certification.
• Requires strong computer skills and experience with electronic health records.
• Ability to work independently and as a team player.
• Detail oriented, ability to multi-task
• Positive attitude and display exceptional customer service skills.
• Strong telephonic skills and verbal articulation skills
• Ability to assess emergency situations and act accordingly.
• Effective working relationships with patients, parents, guardians, co-workers, and the public.

TYPICAL WORKING CONDITIONS

• Non-patient facing
• Potential involvement with patient and/or shadowing office workflow for surveys/outreach
• Remote; must be U.S. based.
• Indoor work
• Operates computer.
• May be exposed to hazards.
• Travels to all current and future Florida offices; may travel to locations outside of Florida.

OTHER PHYSICAL REQUIREMENTS

• Requires physical movement when evaluating offices and acquisitions.
• Sitting, traveling, walking, crawling, squatting, or kneeling, bending
• Manual dexterity
• Reach above shoulder.
• Lift/carry 20 lbs. or less; push/pull 13-25 lbs. or less.
• Vision
• Sense of sound, touch, taste, and smell

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.