SPECIAL HAZARDS ESTIMATOR

JOB DESCRIPTION

Position Summary

Under the direction of the Estimating Manager, the Special Hazards Estimator will primarily support the Construction Department with estimating and sales, which includes: sales pipeline development and maintenance, internal and external communication, bid and scope clarification, providing a proposal, and sales bookings.

Job Responsibilities include but are not limited to:

Meet with potential clients on a regular basis, both in office and at project walksExhibit a continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing market strategiesReceives and reviews requests for proposals or invitations to bid directly from customers, bid boards, or other meansGenerates sales or opportunities through customer outreach or other meansRecords, updates, and monitors quotes via company policies, bid logs, and CRM, as appropriate (Salesforce)Estimates, quotes, and provides a proposal in a timely manner and ahead of bid deadlines when possibleUtilizes the most updated estimator workbook or estimating tool when preparing quoteProvides a layout of special hazards system/components via company procedures, which may involve a paper or digital layoutReviews and seeks approvals on estimates exceeding value or scope of work thresholds as requiredConducts peer reviews on proposals as requiredIdentifies and qualifies scope per bid documents, job walks, or local requirementsProvides exclusions on proposals as appropriateCommunicate quotes or proposals directly with customer via phone and/or emailDocuments conversations and activity per company proceduresCoordinates multiple scopes to produce one proposal to customer when appropriateUpdates and monitors the Bid Log for all projectsReceives signed quotes, NTP or contracts for proposed work, updates Bid Log, and submits for processing per company proceduresCoordinates work schedules and resources with Remodel Department, as neededParticipate in corporate meetings, quarterly sales meetings, and company eventsConduct job site surveys to ensure the accuracy of the estimate, as neededPrepares assigned reports needed for invoicing (Customer set up sheet)Promotes a positive ongoing relationship with customers and end usersDemonstrates effective communication skills when interacting with all internal and external customersOther duties as assigned

Knowledge:

High School diploma or GED requiredHigher education degree or equivalent work experience preferredFamiliarity with technical references and codesNICET Level II or III in Fire Alarm and/or Special Hazards highly needed and preferred

Work Experience:

Extensive background with Special Hazards Systems including but not limited to CO2, Clean Agents, or Foam is required.Extensive knowledge of Fire Alarm Systems is required.3+ Years of fire system sales experience preferred Other sales experience is a plusFire Alarm and/or Special Hazards design experience is preferred

Work Expectations:

Believe In, Live, and Support Our Mission Statement and Core Values Daily

Mission Statement: Continually setting the standard of excellence in fire and life safety

Values:

Safety FirstIntegrityCustomer FocusedHumilityOwnershipTeamworkEnsure Safe Driving of Company Vehicle or Personal VehicleComplete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10- 15%, 1.5M)Provide estimate and required budget details for all jobs bidProvide detailed Scope Sheets for all jobs bidPursue Bid Tabs for all estimates that are not awardedMaintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolioMaintain an Account Ownership mindset to ensure Customer Satisfaction and Customer RetentionEnsure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunitiesReview Notices and Liens reports, contact customers as needed, and respond to Accounting team with updatesSubmit Expense Reports timely; ensure expenses are targeted and approved in advanceActively Participate in required Weekly/Monthly/Quarterly team meetings

Skills and Competencies:

Excellent verbal, written and presentation skillsDetail-oriented with excellent organization skillsProficient in Microsoft Office Products, SalesforceMust have a valid driver's license and be able to complete a drug test and background check