About Manufacturing Maintenance Solutions (MMS)

Since 2002, Manufacturing Maintenance Solutions (MMS) has been a trusted name in industrial maintenance, partnering with top-tier manufacturers and Fortune 100 companies to deliver unmatched service and results. Founded on a vision to exceed customer expectations, MMS has built a reputation for excellence, innovation, and unwavering dedication to client success.

At MMS, we don’t just maintain machines—we Maintain Your Success. Our team of highly skilled technicians and engineers is the backbone of our business, and we are committed to attracting, developing, and retaining the very best talent. We provide a supportive and safety-focused environment where our people thrive and deliver exceptional value to our customers.

Why Work with MMS?

• A People-First Culture – We invest in our team so they can deliver excellence.
• Top-Notch Talent – Join a company that values your skills and supports your growth.
• Customer-Centric Approach – Be part of a team that tailors its services to meet real-world client needs.
• Proven Industry Leader – With over two decades of experience, MMS offers the stability and growth opportunities you’re looking for.
• Commitment to Quality – We continually improve our processes and prioritize workplace safety to ensure the best outcomes for our clients and team.

If you’re ready to join a company that values innovation, teamwork, and long-term success, for both our clients and our employees, then MMS is the place for you.

Position: CNC Machine Tool Field Service Technician / Engineer
Shift: Day Shift (8-hour shifts, Monday–Friday)
Compensation: $35–$55 per hour
Travel: Some travel is required

Position Overview:
We are seeking a highly skilled and detail-oriented CNC Machine Tool Field Service Technician / Engineer to provide expert technical support, installation, troubleshooting, and maintenance of advanced equipment and systems at customer sites. This specialized field role demands a high level of technical proficiency, independence, and a commitment to delivering exceptional service.

The ideal candidate will possess strong problem-solving abilities and the capacity to manage complex technical challenges with minimal supervision. Responsibilities include ensuring proper installation, calibration, and ongoing maintenance of CNC machines and related equipment while working closely with customers to ensure performance meets industry standards and specific client requirements.

Key Responsibilities:

• Perform installation, maintenance, and repair of CNC machine tools and associated systems at customer locations
  
• Diagnose and resolve complex mechanical, electrical, and control system issues
  
• Provide technical guidance and training to customers on equipment usage and maintenance
  
• Maintain detailed service records and documentation in accordance with company standards
  
• Collaborate with internal teams to support continuous improvement and customer satisfaction
  
• Travel as required to support customer needs and service demands

Job Requirements:

Required Qualifications:

· Minimum of 5 years of experience in a CNC machine tool service/repair role.

· Expert-level knowledge in installing, maintaining, diagnosing, and repairing complex systems.

· Ability to read and interpret technical documents, schematics, and blueprints.

· Strong customer-facing skills, focusing on delivering high-quality service and building client relationships.

· Proficiency with diagnostic tools, precision measurements, in-depth troubleshooting, and hands-on repair.

· Strong verbal and written communication skills for clear reporting and customer interaction.

· Valid driver’s license with the ability to travel to customer sites, occasionally for overnight or multiple-day assignments.

Desired Qualifications:

· Experience with specialized equipment or technologies relevant to industrial CNC machine tool repair.

· Ability to train and mentor junior field service personnel.

· Experience in high-level troubleshooting, including remote diagnostics and advanced problem-solving techniques.

Technology Requirements:

· Ability to operate and troubleshoot specialized tools and test equipment.

· Proficiency in Microsoft Office suites.

· Familiarity with cloud-based systems or software for reporting and data collection.

Other Requirements:

· Willingness to travel occasionally, including overnight stays, to customer sites as required.

· Ability to handle high-pressure situations, manage multiple service requests, and prioritize tasks effectively.

· Willingness to work flexible hours, including evenings or weekends, to meet customer needs.

· Strong organizational skills to handle technical documentation and customer interactions.

· Ability to work independently with minimal supervision while representing the company in the field.

· Dedication to continuing education and professional development in specialized technologies and service practices.

Benefits:

At MMS, we ask a lot of our team members, which is why we give so much in return. In addition to your competitive compensation and medical/dental/vision plan, we provide the following (waiting period may apply to some benefits):

· Paid Time Off & Holidays: All full-time team members accrue up to 3 weeks of PTO and 10 paid holidays per year. We even allow the carryover of unused vacation time!

· Dress: MMS provides uniforms at no cost to our team members

· Discounts: Everything from cell phones to vacations – we have access to many discounts

· Employee Assistance Program: Available to all employees from day one

· Tuition Reimbursement: MMS offers up to $3000 per year for continuing education (program approval required)

· Plan for the Future: MMS offers all employees the opportunity to establish their own 401K/Roth IRA

· Employee Ownership: Beginning at six months of employment, all employees become part of the Employee-Owned Stock Option Program (MMS covers the cost) – you reap the benefits of our success!

Equal Opportunity:

MMS is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.