MAJOR DUTIES:

The Recruiting and Training and Development Specialist will create, develop, implement, and conduct training and development programs for employees. Develop and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization.

RESPONSIBILITIES

• Completed 90-day orientation.
• Conduct the career development and internal recruiting efforts within the organization.
• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats, including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assess training materials and update/maintain as necessary.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Performs other related duties as required.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Extremely proficient with Microsoft Office Suite and related programs software.
• Develops, facilitates, and implements all phases of the recruitment process.
• Collaborates with department managers to identify open positions.
• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.
• Assists with job posting and advertisement processes.
• Screens applications and selects qualified candidates.
• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials.
• Assists with the interview process.
• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.
• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.
• Performs other duties as assigned.

POSITION REQUIREMENTS:

MINIMUM

• High school diploma/GED
• Knowledge of Microsoft Office and experience in personnel management.
• Must be at least eighteen (18) years of age.
• Must be able to lift 15 pounds.
• Ability to handle physical aspects of the job, including bending, stooping, lifting, pulling, reaching, and walking for periods.
• Ability to communicate (verbally and in writing) with all levels of personnel, internal and external to the company.
• Demonstrate willingness to accept supervision.
• A negative TB screening dated before the employee providing services for all employees/agents, including administrative and clerical staff.
• Demonstrate the ability to communicate adequately to:

- Complete required forms; and

- Follow oral or written instructions

• Must possess a valid driver’s license.
• Must meet all agency requirements for pre-employment as required by Arrow and/or State regulations.
• Ability to communicate (verbally and in writing) with all levels of personnel, internal and external to the company.
• Must be available Monday–Friday during office hours.
• Must be able to successfully fulfill the job responsibilities listed above.
• Must possess a valid driver’s license.
• Must become certified as a First Aid/CPR Instructor
• Must meet all agency requirements for pre-employment as required by Arrow and/or state regulations.

REPORTS TO: Employee Relations Specialist/HR