PERSONNEL ASSISTANT

This position performs work in support of human resource professionals that requires a good working knowledge of personnel procedures, guides, and precedents. Job tasks may include interviewing applicants, obtaining references, and recommending placement in a well-defined occupation. At this level, assistants typically have a range of personal contacts within and outside the organization, in addition to handling employee-sensitive material. Therefore, the Assistant must be tactful, discrete, and articulate. This Assistant may be involved in identifying potential issues and grievance procedures, in addition to documenting necessary information to avoid company threat. The Personnel Assistant III may make recommendations to human resource professionals on job classification, wage rates, and employee salaries. The use of computers may be relied on heavily for organizational and reporting purposes. Advanced experience with office software packages may be needed. This Assistant may perform some clerical work in addition to the above duties. Supervisor will review completed work against stated objectives.

01262 PERSONNEL ASSISTANT II

This position serves as a clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals. In this position, one may perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance. This assistant may be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc). The Personnel Assistant II may provide guidance to lower level Personnel Assistants. This level requires extensive knowledge of various office software packages. Guidance is provided as needed. Completed written work receives close technical review from higher-level personnel office employees. Work may be checked occasionally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed in a satisfactory manner:

· Distribute workload and provide guidance to personnel within the TSO

· Perform primary DD214 signature authority duties

· Train and direct clerks to properly complete and check DD214s

· Train and direct alternate DD214 signature authorities

· Perform all installation level personnel processes related to mobilization and demobilization records and data management.

· Validate and sign for mobilization files.

· Update IPPS-A and MARRS-N databases upon receipt of deployment packets from the Garrison Support Organization S-1.

· Ensure all approved documents pertaining to each Soldier are filed in his/her individual deployment packet and uploaded in iPERMS.

· Update ISM and prepare DD Form 214 worksheets.

· Review, verify and input all clearance data into ISM 72 hours prior to printing and distributing to allow other organizations to pre-clear Soldiers from their systems.

· Maintain 100% accountability of all Reserve Component mobilization and demobilization records.

· Prepare, log, file and distribute orders for National Guard and Reserve deploying and demobilizing Soldiers. These orders include but not limited to extension orders, amendment revocations, attachments and releases from attachment.

· Brief incoming demobilizing Soldiers on the DD Form 214 process at their demobilization brief.

· Prepare and review DD Form 214, DD Form 220, and REFRAD orders during the demobilizing process using ISM.

· Daily distribution of DD214s, TCS Orders and REFRAD orders to Installation AG personnel.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS:

The requirements identified below are representative of the knowledge, skills and/or abilities required to satisfactorily meet the expectations of this job:

· Must be able to operate a Personal Computer (PC) with a functional knowledge of Microsoft Office Applications (primarily Microsoft Word, Excel, Outlook, Power Point and Windows graphical user interface) and Data/web based systems required for task area performing work.

· Must have a working knowledge of Army rank structure and military unit relationships (e.g., Company, Battalion, Brigade, Division, etc).

· Must be able to work under stressful conditions and be physically able to demonstrate the training/support tasks to standard.

· Must have the appropriate qualifications, certification, and/or license under the requirements for the task area being performed under this contract prior to commencement of work.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• The ability to apply general rules to specific problems to produce answers that make sense.
• The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

EDUCATION and/or EXPERIENCE:

At a minimum, possess a High School Diploma or GED Equivalent. Preferred minimum 3 years military personnel experience. Must have a working knowledge of Army rank structure and military unit relationships.

An equivalent combination of education and experience as identified above.

LANGUAGE SKILLS:

Must be able to speak, read, write, and understand English. Ability to read, comprehend and explain instructions, letters, memos, emails and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to senior management, contracting officials, clients and other employees in the organization.

REASONING ABILITY:

Ability to organize work, define and solve problems, establish and manage priorities, collect data, establish facts and draw valid conclusions based on facts. Manager participates in prioritization of work and decision-making on allocation of resources. The incumbent must be able to analyze a situation analytically, evaluate the facts/data and formulate a plan of action.

CERTIFICATES, LICENSES, REGISTRATIONS: Must possess a valid U.S. state driver’s license, applicable for the type and class of vehicle being operated.

PHYSICAL DEMANDS:

Must be physically capable of performing assigned tasks. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties and functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Duties are primarily performed in an office environment; however, travel to off-site projects may involve work outdoors; in warehouses; supply points; motor pools; maintenance facilities; etc. for short periods of time.