HR Generalist (Multi-Entity HR Operations)

Position Overview

The HR Generalist supports a broad range of human resources operational functions across ISS’s multi-entity organization. This role is responsible for maintaining accurate HR data, supporting onboarding and offboarding processes, coordinating payroll and benefits activities, and ensuring compliance across business units.

This position blends HR Generalist responsibilities with a strong focus on HR operations, HRIS management, reporting, and process execution. It is highly detail-oriented and requires the ability to manage multiple priorities across a diverse and evolving organizational structure.

Key Responsibilities

Multi-Entity HRIS Administration

• Maintain and update employee records across multiple ISS entities within the HRIS system
• Process employee lifecycle transactions including hires, rehires, terminations, transfers, promotions, and compensation changes
• Ensure proper company-level coding, cost center allocation, and job profile alignment within the HRIS system
• Conduct regular audits to ensure data accuracy, consistency, and compliance across entities
• Generate HR reports for leadership, payroll, and compliance purposes across multiple business units

Onboarding & Offboarding Coordination

• Coordinate onboarding across multiple ISS entities, ensuring accurate employee setup within HR systems
• Prepare and process new hire documentation, onboarding checklists, and required employment paperwork
• Ensure completion of all required compliance documentation (I-9, tax forms, acknowledgments, eligibility verification)
• Manage offboarding workflows including termination processing, system deactivation, and final documentation tracking
• Ensure a consistent and efficient onboarding and offboarding experience across all business units

Payroll & Benefits Coordination

• Partner closely with payroll to ensure accurate and timely processing of employee changes across entities
• Assist with benefits administration support including enrollment, changes, and open enrollment processes
• Validate employee data changes impacting payroll processing (status, pay rates, deductions, job changes)
• Support reconciliation of HR and payroll data and resolve discrepancies as needed

Compliance & Recordkeeping

• Maintain accurate and compliant employee files across all ISS entities
• Support internal audits by preparing and organizing employee documentation as requested
• Ensure adherence to federal, state, and local employment regulations across multi-state operations
• Track required acknowledgments, policy updates, and training documentation
• Assist with reporting requirements for internal and external compliance needs

HR Operations & Systems Support

• Support ongoing optimization of HR processes and workflows within HR systems
• Assist with testing and implementation of HR system updates, integrations, and enhancements
• Maintain HR templates, forms, and standardized documentation across entities
• Participate in HR projects related to system improvements, acquisitions, restructures, and organizational changes
• Provide general HR operational support to ensure efficiency and consistency across departments

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred (or equivalent experience)
• 3–5+ years of HR operations, HR generalist, or HR specialist experience
• Experience working in a multi-entity or multi-company HR structure
• Strong experience with HRIS systems and high-volume HR transactions (Paylocity, ADP Workforce Now)
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to maintain confidentiality and handle sensitive information with discretion

Preferred Qualifications

• Experience supporting payroll coordination and benefits administration
• Familiarity with multi-state HR compliance requirements
• Experience in acquisitions, integrations, or organizational restructuring environments

Core Competencies

• HR Data Accuracy & Systems Management
• Multi-Entity Process Coordination
• Compliance & Documentation Discipline
• Operational Efficiency & Execution
• Confidentiality & Professionalism
• Cross-Functional Collaboration (Payroll, Finance, Operations)
• Detail Orientation & Organization

Work Environment

This role is based in a professional office environment supporting a multi-entity organizational structure within ISS and follows standard business hours.

Office Amenities

Employees enjoy access to a modern workplace environment designed to support collaboration, convenience, and overall wellbeing a curated, full-service workplace experience designed to support productivity, convenience, and wellbeing. On-site amenities include a fitness center, café, dry cleaning services, mobile car wash, and professional headshot photobooth, along with a variety of conference and training rooms to support collaboration and business needs.

Employees also benefit from dedicated Work & Wellbeing rooms for focus and private needs, as well as a Work & Mothers Suite. Additional conveniences include rotating food trucks and access to shared tenant amenities across both buildings, creating a connected and flexible work environment.