For more than 31 years, Showcase Window & Door Company has been an innovator in the window and door industry. Founded in 1994, Showcase Window & Door Company has been at the forefront of the vinyl window and door industry. Our vinyl windows and sliding patio doors are highly energy efficient and are designed specifically for the weather conditions in the regions we serve along the Gulf Coast. Following our acquisition by Drum Capital in 2019, we are accelerating growth, innovation, and operational excellence. We take pride in crafting products that exceed industry standards, and we’re looking for a skilled HR Generalist to join our team and support our next chapter of success.

Position Summary

The HR Generalist supports daily human resources operations in a fast-paced manufacturing environment. This role partners closely with plant leadership and the HR Manager to administer payroll, benefits, recruiting, onboarding, employee relations, compliance, and HRIS processes. The HR Generalist serves as a key point of contact for employees and supervisors, ensuring HR practices align with company policies, labor laws, and operational needs.

Essential Duties and Responsibilities Payroll & HRIS

• Process and audit weekly/bi-weekly payroll, ensuring accuracy of hours, PTO, benefit deductions, garnishments, and pay changes.
• Coordinate payroll activities with accounting and resolve employee payroll questions.
• Maintain accurate employee data in the HRIS; ensure timely updates for new hires, terminations, leaves, and job changes.
• Support payroll and HRIS audits and continuous process improvements.

Benefits Administration

• Administer medical, dental, vision, life, disability, and voluntary benefits.
• Support open enrollment, new hire enrollments, qualifying life events, and terminations.
• Serve as a resource for employees on benefit questions and carrier issues.
• Ensure benefit deductions are accurate and compliant with payroll requirements.

Recruitment & Onboarding

• Partner with hiring managers to understand staffing needs in production, maintenance, logistics, and administrative roles.
• Review resumes, conduct phone screens, coordinate interviews, and assist with candidate selection.
• Prepare offer letters, initiate background checks, and ensure FCRA compliance.
• Coordinate onboarding, orientation, and new hire documentation.

Employee Relations

• Serve as a first-level HR contact for employee questions regarding policies, attendance, benefits, and workplace concerns.
• Support supervisors with coaching, corrective action documentation, and policy interpretation.
• Partner with HR Manager investigations related to attendance, conduct, and performance issues.
• Promote a positive, respectful, and compliant workplace culture.

Leave Administration & Compliance

• Administer leaves of absence including FMLA, state leaves, workers’ compensation, and company medical leaves.
• Track leave usage and ensure accurate communication with employees and payroll.
• Maintain compliance with federal, state, and local employment laws.

Policies, Training & Safety Support

• Partner with HR Manager in maintaining HR policies, employee handbook updates, and training materials.
• Support safety initiatives, OSHA recordkeeping, and coordination with operations leadership.
• Participate in audits, inspections, and compliance reporting as needed.

KNOWLEDGE/SKILLS/EXPERIENCE

• Bilingual Required (Spanish)
• Manufacturing experience preferred.
• Experience in an HR Generalist role, overseeing comprehensive HR services for an employee population of 150 or more.
• Bachelor’s degree in business or human Resources with minimum of 3 year of experience
• SHRM-CP a plus.
• Ability to maintain a high level of confidentiality.
• Above average communication skills – both written and verbal. Good presentation skills
• Must be able to maintain effective relationships with all levels of associates, including upper management.
• Must have a sense of urgency, patience, and ability to follow and close all HR matters in a timely manner.
• Must be able to be fair and consistent in all HR practices.
• Must be able to work in collaboration, be positive and always represent a professional image.
• Significant organizational skills & time management skills
• Must be able to think independently as well as work in partnership with HR Manager.
• Knowledge, skills, and ability to operate computer programs as needed (Microsoft Office Suite programs)