Genex Service LLC
Service Center Support 5

US-OR-Remote

Job ID: 26-18932
Type: Regular Part-Time
# of Openings: 1
Category: Case Management
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

This is a part-time (up to 20 hours a week) work-from-home position

Overall Purpose: A Return-to-Work Specialist to facilitate the safe and timely return of disabled employees to their job with their employer. This role involves interaction with employers and workers throughout the return-to-work process promoting overall employee wellbeing.

Key Responsibilities: Key responsibilities include providing vocational assistance such as return-to-work follow-up, providing information about employer, regional and national benefits and general administrative activities to determine employee eligibility and set up cases.

Case management is also a significant part of the role, using an interactive process to collaborate with employers and employees, and using motivational interviewing techniques with workers. Responsible for initial contact and case set up and subsequent contact through one month after return to work. Tailer support activities for each worker based on their limitations and restrictions and essential job functions, recovery and return to work date. Determine eligibility for internal programs (Pregnancy, ADA, STD).

Providing vocational assistance such as return-to-work follow-up, and/or providing connection to support resources such as Social Determinates of Health (SDOH) resources, EAP, local and federal programs.

Reporting and communication duties include documenting activities, providing information about workers in reports, keeping workers informed, and communicating with employers about restrictions. Auditing of case records for accuracy and timeliness.

Qualifications

Requirments:

• Two years experience providing return to work support for employees including return-to-work plan development or case management, implementation of plan and follow up.
• Two years experience in customer service or account management, ideally working directly with employers.
• Return to work certification or the ability to obtain certification within two years of start of role.
• High school diploma or equivalent required. Bachelor’s degree preferred.

Salary: