• Create and refine a streamlined onboarding process tailored to real estate investors, and individual clients seeking luxury vehicle storage solutions.
• Develop personalized onboarding plans based on the unique requirements of each client segment.

• Act as the primary point of contact for new clients throughout the onboarding process.
• Collaborate with marketing to ensure new clients are connected across all platforms (email, LinkedIn, YouTube, etc.)
• Educate clients about the companys high-end vehicle storage, membership options, and other services.

• Collaborate with the investment team to onboard real estate investors, ensuring they have all necessary documentation and understand their investment portfolios.
• Gather and process subscription documents for new investment opportunities.
• Organize meetings and presentations to address investor questions and concerns.

• Respond promptly to inquiries, resolving issues with professionalism and discretion.

• Utilize customer relationship management (CRM) software to track onboarding progress and maintain accurate client records.
• Leverage digital tools to create personalized experiences, such as virtual tours and onboarding webinars.

• Bachelors degree in Business, Marketing, Real Estate, or a related field (preferred).
• Proven experience in customer service, onboarding, or client relationship management, preferably with high-net-worth individuals or luxury services.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to multitask, prioritize, and maintain a high level of attention to detail.
• Proficiency in CRM software and other digital tools.
• Familiarity with real estate investment and/or high-end automotive industries is a plus.

• Professional demeanor and ability to represent a luxury brand.
• Problem-solving mindset with a focus on client satisfaction.
• Excellent organizational and time-management skills.
• Passion for luxury services, real estate, or high-performance vehicles.

Compensation: