Pittsburgh, PA (posting ad) - Assistant Recruitment Manager (High-Volume Recruiting Team Lead different title)

Start date: ASAP

Travel: 25% - 30% of the time

Shift: 12:00 - 21:00 EST

Whats in it for you (benefits will vary if not hired for full-time permanent):

PTO (Minimum 120 hours per year)- Accrued per pay period

13 Paid company-wide Holidays

An annual $250 stipend to support any home office needs

Work in an inclusive, caring, and values-driven environment

Make a critical difference for children, families and educators

Growth opportunities

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Weekly hours: 40 - 50 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)

Wage: $26 - $32 per hour

We are seeking a highly organized, results-driven operational leader to join our team as an Assistant Recruitment Manager. This individual will play a critical role in driving day-to-day execution of our recruitment function, ensuring consistency, quality, and performance across the team. This role is responsible for developing coordinators, reinforcing best practices, and maintaining high standards across all recruitment activities. The ideal candidate is both hands-on and people-focusedsomeone who doesnt mind doing the day-to-day work when support is needed, can execute at a high level while coaching others, identifying gaps, and strengthening overall team performance. This role reports directly to the Recruitment Manager and partners closely with Recruitment, Onboarding, and Compliance teams.

Who you are:

Deep belief in our mission and values

Have a high degree of emotional intelligence

Enjoy speaking to people for the majority of the day by executing a high volume of phone calls

Detailed in logging a written account of conversations and actions with candidates

Able to exhibit our comprehension-level company competencies (review by clicking here)

Persistent

Can thrive in a fast-paced, ever-changing environment

Highly skilled at building rapport quickly and influencing through strong communication.

Able to balance strategic thinking with hands-on execution in a fast-paced, high-volume recruitment environment.

Proactive in spotting trends, challenges, and opportunities in candidate pipelines and acting on them.

Resilient and resourceful in ever-changing circumstances, with a track record of delivering results under tight deadlines.

Confident in making recommendations, improving processes, and supporting the success of the entire recruitment function.

Holds others accountable

Gives direct feedback

Operates with ownership, not just task completion

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What youll do:

Leadership & Team Oversight

Directly manage and develop coordinators, including performance management, coaching, and daily accountability

Lead training for both specialists and coordinators, ensuring consistency in execution, messaging, and candidate eperience

Conduct regular call reviews and provide structured, actionable feedback to improve conversion and quality

Monitor daily activity and pipeline health across the coordinator function, ensuring targets are consistently met

Identify performance gaps and address them quickly through coaching, training, and accountability measures

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Execution & Recruitment Ownership

Lead and execute recruitment efforts for high-volume roles, including sourcing, screening, interviewing, and extending offers

Conduct outreach as needed to support pipeline conversion and ensure hiring goals are met

Serve as a subject matter expert and point of contact for complex or high-priority requisitions

Develop and execute creative sourcing strategies to engage both active and passive talent

Monitor candidate pipelines and proactively address gaps to ensure hiring targets are achieved

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Operational Excellence & Quality Control

Own quality control across outreach, calls, scheduling, and overall candidate experience

Ensure all recruitment activity aligns with established standards, processes, and expectations

Identify inefficiencies or breakdowns in the process and implement corrective actions

Support process improvement initiatives that enhance efficiency and candidate experience

Cross-Functional Partnership & Reporting

Partner with cross-functional teams to understand workforce needs and align recruitment priorities

Prepare recruitment metrics and insights for leadership, highlighting performance trends and opportunities

Handle sensitive or escalated candidate situations with professionalism and discretion

Respond to internal recruitment-related inquiries and ensure timely, accurate resolutions

Perform other duties as assigned

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Required Qualifications:

Read, write, and speak English at a proficient level

At least 18 years old

Have a working computer with a camera and microphone

Have a reliable internet connection

Minimum 3 years of high-volume recruitment experience, including sourcing and full-cycle hiring.

12 years leading or formally managing people

Proven ability to coach and improve performance (not just hit metrics)

Proven track record of achieving recruitment goals in a fast-paced, metric-driven environment.

Proven track record of leading key recruitment projects and initiatives

Demonstrated ability to handle complex requisitions, prioritize competing demands, and manage high call volumes (100+ outbound calls/day).

2+ years of full-time remote work experience (remote experience related to COVID or hybrid does not meet this criteria).

Strong organizational skills with the ability to manage multiple hiring projects simultaneously.

About Us:

At BuckledIn Our purpose is to enable every person to access the opportunities they deserve. Specifically, we eliminate transportation as a barrier to a families success by matching people in need of transportation with safe, consistent, compassionate drivers.

Our values:

Excellence Everywhere: We dont settlewe set the standard. From safety to service, we exceed expectations to protect and support students at every turn

Driven to Learn: Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.

Trust Is Everything: We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.

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