About the Role:

The Vet Technician Manager at Coyne Veterinary Center - Crown Point plays a pivotal role in overseeing the daily operations of the veterinary technical team, ensuring the highest standards of animal care and client service. This leadership position requires managing staff schedules, training, and performance to maintain an efficient and compassionate work environment. The manager collaborates closely with veterinarians and other clinical staff to coordinate patient care, implement protocols, and optimize clinical workflows. Additionally, the role involves administrative responsibilities such as inventory management, compliance with veterinary regulations, and contributing to strategic planning for the veterinary center. Ultimately, the Vet Technician Manager ensures that both the technical team and the patients receive the support and resources necessary to deliver exceptional veterinary services.

Minimum Qualifications:

• Certified Veterinary Technician (CVT) or equivalent credential recognized by the state.
• Minimum of 3 years of experience as a veterinary technician in a clinical setting.
• Demonstrated leadership or supervisory experience within a veterinary or animal care environment.
• Strong knowledge of veterinary medical terminology, procedures, and animal handling techniques.
• Proficiency with veterinary practice management software and electronic medical records.

Preferred Qualifications:

• Associate or Bachelor’s degree in Veterinary Technology or related field.
• Experience managing a team in a busy veterinary hospital or specialty practice.
• Advanced certifications such as VTS (Veterinary Technician Specialist) in a relevant discipline.
• Familiarity with regulatory compliance standards including OSHA and state veterinary board requirements.
• Excellent communication and conflict resolution skills.

Responsibilities:

• Lead, mentor, and supervise the veterinary technician team to ensure high-quality patient care and professional development.
• Coordinate daily clinical operations, including patient preparation, diagnostic testing, and treatment procedures.
• Manage staff scheduling, workload distribution, and performance evaluations to maintain operational efficiency.
• Collaborate with veterinarians to develop and implement clinical protocols and best practices.
• Oversee inventory control, equipment maintenance, and compliance with health and safety regulations.
• Facilitate communication between technical staff, veterinarians, and administrative personnel to ensure seamless service delivery.
• Participate in hiring, training, and onboarding of new veterinary technicians.
• Monitor and report on key performance indicators related to clinical operations and staff productivity.

Skills:

The Vet Technician Manager utilizes their clinical expertise daily to guide and support the technical team in delivering precise and compassionate animal care. Leadership and organizational skills are essential for managing schedules, delegating tasks, and fostering a collaborative team environment. Strong communication skills enable effective coordination between veterinarians, technicians, and clients, ensuring clarity and efficiency in patient care. Technical proficiency with veterinary software systems facilitates accurate record-keeping, inventory management, and reporting. Additionally, problem-solving and decision-making skills are critical for addressing clinical challenges and operational issues promptly and effectively.