Get ready to rise with Panera!Panera Perks

• Competitive pay with monthly bonus program
• Medical, dental, vision, disability, and life insurance benefits
• 401(k) with employer match
• Paid vacation
• Discounted meals during shifts
• Career growth and advancement opportunities
• Earned Wage access through Rain!

About the General Manager Position

As a General Manager at Panera, you are responsible for the overall success of your bakery-cafe. Youll lead daily operations, develop and inspire your team, manage business performance, and ensure every guest and associate has an exceptional experience.

Youll set the tone for a warm, welcoming, and inclusive culture while maintaining high standards for food quality, service, cleanliness, and food safety. As a hands-on leader, youll coach and develop your management team, drive positive business results, and create an environment where associates feel supported, valued, and motivated to succeed.

Were looking for a leader who takes ownership, thrives in a fast-paced environment, and knows how to balance great hospitality with strong operational performance.

Key Responsibilities

• Lead and develop your team: Recruit, motivate, coach, and develop associates and managers to reach their full potential.
• Deliver exceptional guest experiences: Create a welcoming environment where every guest feels valued and receives outstanding service.
• Drive operational excellence: Oversee daily cafe operations, ensure smooth shifts, and maintain high standards for food quality, service, and cleanliness.
• Achieve business goals: Monitor performance, understand key business metrics, drive sales, and manage labor and operating costs.
• Maintain food safety standards: Ensure compliance with food safety, sanitation, and health regulations.
• Build a positive culture: Foster a team environment grounded in warmth, belonging, growth, and trust.
• Lead by example: Demonstrate accountability, strong communication, sound judgment, and a commitment to continuous improvement.
• Inspire and celebrate success: Recognize team accomplishments, encourage collaboration, and make work an enjoyable experience.

Our Guiding Values

As a Panera leader, youll bring our values to life every day:

• Quality Matters: We believe in quality ingredients, thoughtfully prepared.
• Warmth for All: We make people smile, both guests and employees.
• Teamwork First: We work together and win as one.
• Ownership Always: We take responsibility for our actions and results.
• Hunger for More: We embrace challenges and continually strive to do better.
• Inspire and Celebrate: We have fun, recognize accomplishments, and celebrate success.

This Opportunity Is for You If

• You are a warm, inclusive, and trustworthy leader who enjoys developing others.
• You thrive in the fast-paced, ever-changing hospitality industry.
• You enjoy leading an energized team that works hard, supports one another, and has fun along the way.
• You are passionate about delivering excellent customer service and creating memorable guest experiences.
• You understand how to drive business results while maintaining high operational standards.
• You are committed to food safety, cleanliness, and quality.
• You want to make a positive impact on your team, guests, and community.
• You can work a flexible schedule, including nights and weekends.

Qualifications

• Prior General Manager experience or at least one year of experience as an Assistant General Manager.
• Three or more years of restaurant management experience preferred.
• Proven ability to lead, motivate, coach, and develop teams in a fast-paced environment.
• Demonstrated ability to run successful shifts, manage operations, and achieve positive business results.
• ServSafe Food Safety Manager certification required.
• Bachelor's degree preferred.
• At least 18 years of age.
• Valid driver's license in good standing.
• Ability to pass a background check.
• Basic computer skills, including proficiency with Microsoft Office applications.

Working Conditions & Physical Requirements

• Flexible scheduling, including nights and weekends, in a fast-paced environment with shifting priorities.
• Ability to remain calm under pressure and interact professionally with a variety of people.
• Ability to stand, sit, and walk for extended periods.
• Ability to communicate effectively in a busy, often noisy environment.
• Ability to lift and move 1020 pounds regularly and lift up to 50 pounds occasionally.

As an equal opportunity employer, American Bread Company LLC considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.