The Cascade Hotel Kansas City delivers a unique blend of hospitality, style, and personalized service. As part of the Marriott Tribute Portfolio, our property features 177 thoughtfully designed guest rooms, 15,000 square feet of flexible meeting space, a two-story restaurant, and a lively rooftop bar, positioning us as one of Kansas City’s most vibrant and sought after destinations.

We are seeking a highly organized and detail-oriented Operations Coordinator. This role supports the General Manager and Executive Leadership Team by streamlining administrative tasks, assisting with day to day hotel operations, and ensuring smooth internal communication across departments. The ideal candidate thrives in a fast-paced hospitality environment, has strong multitasking abilities, and brings a proactive approach to operational support.

Key Responsibilities:

• Provide operational and administrative support to the General Manager and Executive Team.
• Help coordinate interdepartmental projects and track follow up tasks to ensure timely completion.
• Maintain detailed and organized records, schedules, and operational reports.
• Assist with financial processes such as invoice tracking and coding, budget reviews, and expense reconciliations.
• Help prepare materials for meetings, presentations, and hotel audits.
• Serve as a liaison between leadership and hotel departments, promoting clear and efficient communication.
• Support onboarding efforts and documentation for new associates.
• Assist with system administration and reporting within platforms such as Lightspeed, Microsoft Office, and other internal hotel systems.

The responsibilities listed above are intended to outline key duties of the role, however, additional tasks may be assigned as needed to support the hotel's overall operations and success.

• Previous experience in hotel operations or administrative support in a hospitality setting preferred.
• Strong organizational and multitasking skills with excellent attention to detail.
• Basic understanding of accounting and financial procedures.
• Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint).
• Experience with Lightspeed POS system and Ottimate is a plus.
• Ability to work independently while managing multiple priorities.
• Professional demeanor with strong communication and interpersonal skills.
• This position may require occasional bending, lifting, or carrying items as part of daily responsibilities.