This recruitment will remain open until October 23, 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on October 7, 2025. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigations Supervisor (Investigator 4) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position

Are you ready to take your investigative career to the next level? We're looking for a dynamic leader to supervise and inspire a team of senior investigators tasked with uncovering violations of the Insurance Code (Title 48 RCW and/or Title 284 WAC). In this pivotal role, you'll not only guide complex casework but also personally lead high-profile and sensitive investigations that shape the future of insurance regulation in our state.

If you thrive in a fast-paced environment, excel at strategic thinking, and have a passion for upholding integrity and accountability—this is your opportunity to make a real impact.

This recruitment may be used to establish a qualified pool of candidates for Investigator 4 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $6,107 - $8,210.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov

The duties of the position include, but are not limited to:

• Developing performance expectations and conducting performance evaluations, including individual development and training plans.
• Assigning, planning, instructing and checking the work of assigned staff; mentoring, coaching and recognizing staff.
• Conducting supervisory fact-findings into alleged misconduct and/or performance deficiencies. Taking appropriate corrective and/or disciplinary action as needed.
• Provides recommendations and assists in the development or revision of investigative policies and procedures and supports the Chief Legal Officer for Regulatory Investigations in continuously improving the quality and efficiency of the investigations program.
• Represents the division in agency workgroups and activities including strategic planning and change management.
• Conducting multiple investigations simultaneously.
• Reviewing cases with the Chief Legal Officer for Regulatory Investigations, Insurance Attorneys, and/or the DeputyCommissioner of Legal Affairs.
• Assist Insurance Attorneys in the prosecution of cases.

To read more about this position and view all duties, click here to request a position description.

Required Qualifications:

Four (4) years of experience as an Investigator 3.

OR

Six (6) years* of experience as an investigator with a regulatory government agency or private organization, or other directly allied field, four years must include field experience.

OR

Five (5) years* of experience conducting case analysis, pre-sentence investigations or criminal investigations for a regulatory agency, court or a quasi-judicial body, three years must include providing case management of individuals convicted of felony crimes.

*A degree in criminal justice, criminology, psychology, investigation or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

Academic Degree Equivalency Chart

DegreeYears of Experience Equivalency Associate's Degree2 years of experienceBachelor's Degree4 years of experienceMaster's Degree5 years of experience

Required Knowledge, Skills and Abilities:

• One year of supervisory experience
• Basic level Microsoft Word and Outlook skills

Preferred/Desired Qualifications:

• A minimum of two (2) years of supervisory experience in a regulatory investigative, criminal, financial examination, insurance industry, or audit context.
• Knowledge of title 48 RCW and title 248 WAC.
• Practical familiarity with insurance terminology and concepts.
• Experience reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements.
• Professional certifications such as a Certified Fraud Examiner or other investigative or auditing certifications.

Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).
• State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with INV4_2025-06684in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov.