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Risk Manager at Town of Palm Beach – Palm Beach, Florida
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About This Position
Why Join Us?
The Town of Palm Beach is an award-winning South Florida Top Workplaces recipient sincerely dedicated to setting the standard for local government service delivery. It was also the recipient of the 2023 Florida Municipal Insurance Trust Risk and Safety Award. If you’re unfamiliar with local government service, it is highly rewarding, and the Town team takes great pride in serving our residents and visitors. Palm Beach is like no other municipality in the world, and we look to hire exceptional people who will thrive in our environment. This is more than just a risk management role – it’s an opportunity to protect and enhance the Town’s operations while shaping a safe and resilient workplace. If you’re a detail-oriented risk professional who thrives in a collaborative and impactful role, we’d love to hear from you!
About the Role:
The Town is looking for an experienced and forward-thinking Risk Manager to oversee our comprehensive risk management program. This highly visible role ensures the Town is protected against financial and operational risks by managing insurance programs, safety initiatives, and claims processes. You’ll work cross-departmentally to proactively identify risks, implement strategic solutions, and foster a culture of safety and compliance. Reporting to the Deputy Town Manager – Finance & Administration, this position offers the opportunity to make a lasting impact on the community.
What You’ll Do:
Insurance & Risk Management
Lead the Town’s risk management program, overseeing self-insured, excess, and first-dollar insurance coverages, including property, liability, workers' compensation, cyber, and specialized policies.
Manage the $7M risk management budget, ensuring optimal coverage and cost efficiency.
Partner with third-party administrators, insurance brokers, and legal teams to manage risk exposure and ensure seamless claims processing.
Safety & Compliance
Develop and implement a proactive safety program, ensuring compliance with Florida Workers' Compensation laws and industry best practices.
Serve as the point person for the Town’s Safety Committee, conducting safety audits and training to minimize risk.
Review insurance and indemnification clauses in all Town agreements and procurement contracts.
Claims & Litigation
Oversee all claims and litigation processes, collaborating with adjusters, attorneys, and insurers to achieve the best outcomes for the Town.
Attend depositions, mediations, and trials, and negotiate settlements within authorized limits.
Training & Communication
Develop and deliver clear, engaging training on risk management policies, safety practices, and compliance requirements.
Create and distribute internal policies, newsletters, and safety bulletins to keep employees informed.
Emergency & Crisis Management
Serve as a key member of the emergency management team, coordinating post-damage assessments and risk mitigation efforts after incidents.
What We’re Looking For:
Education & Experience:
Bachelor’s degree in Business Administration, Public Administration, Risk Management, Occupational Health & Safety, or a related field.
5+ years of progressive experience in risk management, safety administration, or a related insurance field.
A combination of education, certification, training, and experience may be considered in lieu of exact requirements.
Certifications & Licenses:
Associate in Risk Management (ARM) preferred.
Valid Florida driver’s license required.
National Incident Management System (NIMS) training (sponsored by the Town).
What You Bring to the Team:
Expertise in risk management – Strong knowledge of property, liability, and workers’ compensation insurance.
Analytical mindset – Ability to assess risks, interpret insurance policies, and recommend effective strategies.
Strong communication & relationship skills – Ability to collaborate across departments and present information clearly to various audiences.
Tech-savviness – Proficiency in Microsoft Office, database management, and insurance software.
Problem-solving & adaptability – A proactive approach to handling risk exposure and ensuring regulatory compliance.
Personal alignment with the Town of Palm Beach essential employee values:
Respect
Ethical standards
Cooperation and teamwork
Commitment to quality
Spirit of innovation
Open, timely communication
Personal responsibility and accountability