The Surety Division of Bankers Insurance Company offers unsurpassed service and quality to our agents. We are one of the largest providers to the Bail Bond industry and one of the fastest-growing providers of Contract and Commercial Bonds to businesses. Our knowledgeable and experienced staff of professionals share a vision of providing agents with superior customer service. Agents are full partners in our business. We grow, we succeed, and we profit together.

Who We're Looking For:

We are seeking a detail-oriented and organized Risk Analyst – Runoff Operations to support our runoff team. This role is focused on monitoring terminated/runoff agent accounts, tracking outstanding bond exposure, following up on time-sensitive matters, and helping ensure files are complete, accurate, and properly documented.

This is an operations-focused position that is a great fit for someone who enjoys working with deadlines, reports, documentation, follow-up, and professional communication. The ideal candidate does not need advanced finance, legal, or underwriting experience, but should be dependable, organized, and comfortable learning specialized processes.

Key Responsibilities:

Risk Monitoring and Account Review

• Track terminated/runoff agent accounts and monitor open liability, forfeitures, judgments, outstanding powers, and unpaid balances.
• Review reports, spreadsheets, and account notes to identify missing items, aging issues, or items needing follow-up.
• Maintain clear and organized documentation so account status and next steps are easy to understand.
• Escalate high-risk accounts or urgent issues to management when needed.

Deadline and Forfeiture Tracking

• Monitor important forfeiture, judgment, and court-related deadlines.
• Use court websites, court minutes, online systems, and direct court contact to confirm status when needed.
• Help ensure required follow-up is completed timely and accurately.
• Track documentation related to set-asides, discharges, payments, and status updates.

Receivables and Payment Support

• Assist with accounts receivable research and follow-up.
• Help prepare and track demand letters, payment plan information, and reimbursement documentation.
• Maintain backup documentation for payments and ensure status updates are completed after payment when required.
• Coordinate with internal teams regarding BIC, BSS, and BUF payment documentation.

Runoff File Maintenance

• Help keep runoff files current, organized, and complete.
• Track required reports, affidavits, liabilities, outstanding items, and file updates throughout the runoff period.
• Support end-of-runoff steps, including confirming liabilities are cleared and required documentation is complete before funds are released.

Communication and Coordination

• Communicate professionally by email and phone with internal departments, agents, courts, clerks, recovery contacts, and outside parties as needed.
• Coordinate with recovery, legal, compliance, and management teams on assigned matters.
• Follow up consistently until items are resolved or properly escalated.

Required Qualifications

• Some experience in an office, administrative, operations, insurance, legal, compliance, finance, collections, or similar support role.
• Strong attention to detail.
• Ability to stay organized while managing multiple tasks and deadlines.
• Comfortable sending professional emails and making phone calls.
• Clear written communication skills for notes, letters, emails, and documentation.
• Basic working knowledge of Microsoft Outlook, Word, and Excel.
• Reliable, consistent, and willing to learn new systems and processes.
• Able to handle sensitive information with professionalism and discretion.

Preferred Qualifications

• Experience tracking deadlines, documents, reports, or follow-up items.
• Experience working with time-sensitive information in insurance, legal, compliance, HR, finance, medical office, or similar environments.
• Comfortable communicating with outside parties such as customers, clients, vendors, agencies, courts, or clerks.
• Experience maintaining organized electronic files and clear notes.
• Ability to review reports, spreadsheets, or logs to spot missing items or discrepancies.
• Familiarity with public case systems or court websites is helpful, but not required.

What Success Looks Like

• High-risk or time-sensitive accounts are identified early and escalated appropriately.
• Deadlines are tracked and followed up on timely.
• Files are organized, complete, and easy for others to review.
• Payments, documentation, and status updates are properly tracked.
• Communication is professional, clear, and consistent.
• Exposure is reduced through timely follow-up, documentation, and coordination.

Important Note About This Role

This is an operations and documentation-focused risk support role, not a senior financial risk, actuarial, enterprise risk, or advanced data analytics position. The role is best suited for someone who is highly organized, detail-oriented, and comfortable managing follow-up, documentation, reports, and deadlines.

The preceding position description has been designed to indicate the general nature of the work performed, the level of knowledge and skills typically required, and the usual working conditions of this position. It is not designed to contain or be interpreted as a comprehensive, complete, or exclusive list of the duties of the position. Additional and different duties may be assigned from time to time. We are an E-Verify company.

Bankers Financial Corporation and its subsidiaries are Equal Opportunity Employers. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by law. We are committed to providing reasonable accommodations to qualified individuals with disabilities.

Employment with Bankers Financial Corporation and its subsidiaries is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Employment may also be contingent upon the successful completion of a background check and/or drug screening, where applicable. Applicants must be authorized to work in the United States.