Washington, DC | On-Site | $25.96 - $26.92 per hour | Washington Post Top Workplace (8x Winner)

Community of Hope is seeking a Cervical Cancer Prevention Navigator to support clinical processes that promote the early detection and prevention of cervical cancer. This role ensures timely cervical cancer screening by reminding providers to order appropriate tests and obtaining records from external providers to verify that patients are up to date with recommended screenings. The Navigator also provides patient education, care coordination, and ongoing support for individuals with abnormal screening results or a cervical cancer diagnosis. This position is located at our Family Health and Birth Center in NE, Washington, DC.

Our Approach and Values

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.

We embrace diversity, welcome all voices, and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

What You'll Do

• Facilitates and schedules patient appointments/referrals with appropriate provider(s) for cervical cancer screening, diagnostics, and treatment. Attends appointments with patients on an as needed basis.
• Ensures that COH patients complete cervical cancer screens or have recently had screens done and the records have been received by COH. Reviews patient records and flags providers to ensure that screening is complete.
• Makes confirmation calls/emails to patients regarding future appointment dates and assists patients in arriving to scheduled appointments on time and prepared.
• Educates patients on care processes and provides counsel to reduce anxiety and fear.
• Identifies patient barriers to care such as transportation, housing instability, insurance, and language barriers, and refers patients as needed to additional resources at COH and other partner organizations.
• Educates patients on the Human Papillomavirus vaccine as a method of cervical cancer prevention.
• Supports clinic quality improvement (QI) efforts regarding cervical cancer screening, prevention, and referrals. This includes directing Plan-Do-Study-Act (PDSA) change cycles.
• Using Electronic Health Record (EHR) system, tracks navigation services, records messages from patients, and contributes to clinic tracking workflows; including obtaining results from external facilities.
• Tracks appropriate patient-level quality outcomes for program monitoring and evaluation.
• Completes other tasks as assigned by supervisor.

Must-Haves

• Associate or Bachelor’s degree or equivalent experience.
• Valid BLS Certificate.
• 1-2 years of experience with health care clinic operations or at a community-based organization; preferably a Federally Qualified Health Center.
• Ability to work collaboratively with clinicians, internal staff, and external organizations.
• Commitment to addressing health disparities and barriers posed by social determinants of health.
• Excellent time management and coordination skills, with the ability to set priorities given multiple work assignments.
• High degree of independence, flexibility, initiative, and commitment.
• Strong communication skills with diverse populations.
• Proficiency with Microsoft Word and Excel.
• Experience with an Electronic Health Record.
• Ability to work from other COH locations.
• Proof of required vaccinations is required. This includes, but may not be limited to, Flu. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.

Nice-to-Haves

• Experience with eClinical Works.
• Prior experience in public health or human services and/or community clinic or similar role.

Why You'll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits:

• 8 x Washington Post 150 Top Workplaces winner.
• 8-hour workdays with paid lunch.
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.

About Us

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided:

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.