Computer Support Specialists Jobs Near Me in Florida
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Technical Support Specialist
Technical Support Specialist in Naples, Florida at Collier County Tax Collector
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Job Description
Job Title: Technical Support Specialist
Locations supported: All Tax Collector locations in Collier County
Supervisor Responsibilities: None
General Summary: The purpose of this position is to provide technical support and assistance to the Tax Collector’s information system users. Work involves responding to questions, calls and e-mails from users and providing technical assistance, problem resolution and customer service; and installing, maintaining and troubleshooting personal computers, printers and other peripheral equipment.
Essential Job Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the position if the work is similar, related, or a logical assignment for this position. Other duties may be required and assigned.
Departmental Accountabilities:
Education and Experience:
Vocational/Technical degree with training emphasis in computer science, information systems or a related field; supplemented by two years of experience providing technical support to information system users in a Windows environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.
Essential Physical Skills:
• Ability to see and hear with or without correction
• Ability to communicate both orally and in writing in the English language.
• Must be able to drive cars, light trucks under 8000 pounds and Tax Collector vehicles in a safe and legal manner
• Must be able to use hands to manipulate objects, tools or controls
• Must be able to maneuver without assistance in an office environment, stand, walk, sit, and reach with hands and arm • Must be able to occasionally lift and/or move up to 50 pounds
• Must be able to maneuver in and out of applicant’s passenger vehicles and light trucks without assistance.
• Ability to work in a constant state of alertness and in a safe manner