Computer and Information Systems Managers jobs in California

Overview

Youll help shape the future of ArcGIS Enterprise by defining how enterprise GIS customers adopt and use AI across cloud, hybrid, onpremises, and disconnected environments. In this role, youll work closely with engineering, marketing, sales, and services teams to translate real customer needs into product direction that scales across complex enterprise architectures.

Youll balance deep ArcGIS Enterprise expertise with a strong curiosity for AI, ensuring ArcGIS Enterprise remains a critical pillar of Esris platform strategy. Your work will directly influence how organizations deploy, trust, and operationalize AI within their most missioncritical geospatial systems.

Responsibilities

Gather and prioritize feedback from end users and administrators to inform product strategy, roadmap decisions, and future investments
Define and communicate product direction for ArcGIS Enterprise and its AIrelated capabilities, informed by market trends and competitive analysis
Translate customer problems into clear, actionable requirements and advocate for them across strategy, roadmap, and development discussions
Partner with engineering, marketing, sales, services, and partners to support successful delivery, launch readiness, and adoption
Build and maintain product content such as technical papers, best practices, enablement materials, and internal guidance
Build awareness across Esris global workforce of ArcGIS Enterprise system patterns and its role within the ArcGIS platform and AI ecosystem
Represent ArcGIS Enterprise and AI in customer engagements, partner interactions, and industry events, ensuring consistent product messaging

Requirements

2+ years of experience in a productrelated role (product management, engineering, development, support, or consulting)
Handson experience with ArcGIS Enterprise in a product planning, support, consulting, or deployment context
Familiarity with ArcGIS Enterprise licensing, including server roles, extensions, and capabilities
Proven ability to translate customer needs into product requirements and drive prioritization across teams
Ability to coordinate people and technical resources across multiple organizations and disciplines
Strong communication skills, with the ability to explain complex technical concepts to both technical and executive audiences
Strong problemsolving, organizational, and timemanagement skills
Willingness to travel up to 20% for customer engagements, conferences, and strategic meetings
Bachelors degree in computer science, information systems, geography/GIS, or a related STEM field

Recommended Qualifications

Familiarity with ArcGIS Enterprise architecture best practices and common deployment patterns
Working knowledge of standard IT concepts, terminology, and enterprise environments
Experience with cloud and database technologies, including SQL and filebased storage services
Prior experience contributing to a software development, technical consulting, training, or product support team
Certification in product management, project management, or change management (Pragmatic Institute, PMI, or equivalent)

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Total Rewards

Esris competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$95,160—$157,456 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their lifes best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esris Racial Equity and Social Justice initiatives, please visit our website here.

If you dont meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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