At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Blue Cross and Blue Shield of Minnesota

Position Title: ECDS & Digital Transformation Program Mgr
Location: Hybrid | Eagan, Minnesota
Career Area: Project/Program Mgmt
About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have
The ECDS & Digital Transformation Program Manager plays a key role in advancing BCBSMN's digital quality transformation by operationalizing HEDIS® Electronic Clinical Data Systems (ECDS) capabilities across all lines of business. Reporting to the Manager of HEDIS®, this role is responsible for translating digital quality strategy into day-to-day execution, ensuring that clinical data from electronic health records (EHRs), health information exchanges (HIEs), registries, and other digital sources can be reliably captured, validated, and used for HEDIS® measurement and reporting.

This role supports BCBSMN's transition from traditional claims-based and manual chart review processes toward scalable, digital-first quality measurement. The ECDS & Digital Transformation Program Manager partners closely with Quality Analytics, IT, Provider Relations, Clinical Operations, and external vendors to design and implement data pipelines, optimize clinical workflows for structured data capture, and ensure compliance with evolving NCQA and CMS digital quality requirements. Success in this role directly contributes to improved data accuracy, reduced administrative burden, and enhanced readiness for the evolving digital measurement environment. By operationalizing digital quality reporting capabilities, the ECDS & Digital Transformation Program Manager enables BCBSMN to scale quality measurement across lines of business and leverage clinical data more effectively for quality improvement, regulatory reporting, and enterprise performance management.

Your Responsibilities

• Leads the operational execution of the HEDIS® ECDS strategy aligned to regulatory requirements and enterprise priorities
• Designs and manages the ingestion of clinical data sources to support HEDIS® digital measure reporting
• Partners with IT and data engineering to develop and maintain data pipelines supporting digital quality reporting
• Coordinates with provider partners and clinical teams to align documentation and workflow practices with ECDS measure requirements
• Supports the transition from claims/encounter-based and manual abstraction processes to scalable electronic clinical data reporting
• Establishes accountability for validation of data completeness, accuracy, and NCQA compliance
• Partners with Quality Analytics and IT to operationalize digital quality measures
• Monitors NCQA and CMS digital quality requirements and drives operational readiness
• Collaborates with internal stakeholders to integrate digital quality insights into broader enterprise quality strategies
• Supports oversight of vendors delivering digital quality technologies, interoperability tools, and data exchange capabilities.
• Develop documentation, workflows, and governance processes to ensure ECDS reporting processes are repeatable, auditable, and scalable.
• Track risks, dependencies, and implementation milestones across ECDS initiatives and escalate issues to the HEDIS® Manager and leadership as appropriate.
• Performs additional responsibilities consistent with the scope and level of the role, as assigned

Required Skills and Experience

• 5+ years of experience in healthcare quality measurement, healthcare data integration, clinical analytics, or healthcare technology implementation. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Experience working with HEDIS® measurement programs, including measures that require clinical data or supplemental data sources.
• Strong understanding of healthcare interoperability frameworks, including EHR data structures, HL7 messaging, and FHIR-based data exchange.
• Experience working with large healthcare datasets and validating clinical data for regulatory reporting or quality measurement.
• Demonstrated ability to manage complex cross-functional projects involving clinical teams, data teams, IT, and external partners.
• Strong analytical and problem-solving skills with the ability to translate regulatory and technical requirements into operational workflows.
• Excellent communication skills with the ability to work effectively with technical and non-technical stakeholders.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's or master's degree in healthcare administration, public health, informatics, data science, business, or a related field.
• Experience implementing digital quality measurement initiatives, including HEDIS® ECDS measures or other electronic clinical quality measures.
• Familiarity with NCQA digital quality roadmap and emerging digital quality initiatives.
• Experience working with healthcare interoperability platforms, data exchange vendors, or health information exchanges.
• Understanding how digital clinical data can support broader enterprise initiatives such as Stars, provider performance management, value-based care, and population health analytics.
• Strong project management capabilities with experience leading multi-year transformation initiatives.

Compensation and Benefits:

Pay Range: $90,800.00 - $120,300.00 - $149,800.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.