1nd Shift FT 40 hours - Tuesday - Saturday
Position: Case Manager I
Program: Marks Walk
Scope of Service: The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned.

ESSENTIAL JOB FUNCTIONS

Client Care:
• Establishes rapport and positive working relationships with clients while
maintaining professional ethics and boundaries.
• Enhances a client’s daily living skills by assessing and providing various
modalities of teaching and assistance (e.g. modeling, prompting, hands-on
assistance) with daily living.
• Develops, implements, and monitors person-centered plans with the client in all
aspects of care, up to and including the intake and discharge processes.
• Coordinates and assists clients with case management needs: Referrals,
obtaining and maintaining entitlements, money management, accessing
treatment, medical care, transportation, housing, wellness
utrition, legal
services, education and employment, etc.
• Assists the client in identifying potential barriers to achieving their aspirations
and goals, and links the client to appropriate services to address these
obstacles.
• Meets regularly with each client to review progress, mental health stability,
upcoming appointments and activities.
• Supports clients to learn local transportation while providing transportation to
meet client needs.
• Staff may be required to transport clients in personal vehicles in community-
based settings and shared-living programs.
• Conducts regular apartment/room inspections and assists the clients in
maintaining the cleanliness of their living spaces which may require hands-on
assistance.
• Develops and maintains working relationships with families, natural supports,
and external providers and advocates on behalf of clients as necessary.
• Facilitates/co-facilitates psycho-educational groups as indicated.
• Completes service entry documentation in accordance with contract and agency
requirements.
• As applicable, administers breathalyzer tests and urinalysis samples.
• Conducts rounds within program, as indicated
• Attends and participates in staff and All-Treater’s meetings, rounds, and
supervision.

QUALIFICATIONS
Bachelor's degree in a related field and one (1) year of relevant experience; OR a high school diploma
or equivalent and three (3) years of human services experience, including at least one (1) year of
service with Continuum.
Primarily works within residential 12-hour and 24-hour programs.
Provides direct support, skills training, and daily structure to clients under regular supervision.
Manages caseload within a structured program environment with ongoing supervision, mentorship,
and team collaboration to support service delivery and professional development.
Implements established treatment and service plans developed in collaboration with supervisors and
clinical staff.
Performs care coordination, documentation, crisis response, and service planning activities with
regular supervisory support and consultation.
Develops foundational competency in client engagement, documentation, and community resource
coordination.

Company Benefits Include:
• Competitive Wages
• 401(k) - with company match up to 3.5%
• Medical, Dental and Vision
• FSA and Dependent Care Accounts
• Company Sponsored Employee Assistance Program
• Company Sponsored Life, AD&D and LTD
• Colonial Supplemental Insurance
• Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour)
Employees
• Connecticut Paid Sick Time for all employees up to 40 hours
a year
• 12 Company Holidays Paid at Double Time (hourly employees)