A busy multi-specialty medical billing company is seeking a motivated and detail-oriented Medical Collector to join our team. The Medical Collector will be responsible for following up on outstanding insurance and patient accounts, resolving unpaid and denied claims, and helping maintain a healthy accounts receivable balance.

The ideal candidate has experience with medical collections, understands insurance claims and EOBs, and is comfortable communicating professionally with insurance companies and patients.

· Follow up on outstanding medical claims and accounts receivable.

· Contact insurance companies regarding unpaid, denied, or underpaid claims.

· Review EOBs and payment information to identify discrepancies and determine appropriate follow-up.

· Research and resolve claim denials, billing issues, and payment delays.

· Contact patients regarding outstanding balances when necessary.

· Verify insurance information and identify responsible payers.

· Maintain accurate and timely notes on all collection activities.

· Monitor aging reports and prioritize accounts based on balance and age.

· Communicate with insurance companies, patients, clients, and internal billing staff to resolve account issues.

· Maintain patient confidentiality and comply with HIPAA regulations.

Qualifications

· High school diploma or equivalent.

· Minimum 3 years of medical collection experience.

· Experience with EPIC, eClinical Works, Athena Health, and Tebra practice management and EHR billing software preferred.

· Experience with Medicare, Illinois Medicaid, and commercial insurances.

· Knowledge of insurance claims, EOBs, denials, and payment processes.

· Knowledge of CPT, ICD-10, and basic medical terminology is a plus.

· Strong verbal and written communication skills.

· Excellent attention to detail and organizational skills.

· Ability to manage multiple accounts and meet deadlines.

· Ability to maintain a professional, effective and courteous manner when communicating.

· Basic computer skills and experience with Microsoft Office.

· Ability to work independently and as part of a team.

Compensation & Benefits

· Competitive salary

· Medical, dental, and vision insurance available after 30 days of employment

· PTO begins accruing after 6 months of employment

· 401(k) eligibility after 1 year of employment