Bartenders jobs

JOB TITLE: Bartender

REPORTS TO: Food & Beverage Director

Our Why

We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome.

Our Core Values

INSPIRE WONDER Innovation and Creativity | Surprise and Delight

FOSTER HOSPITALITY Inclusive Culture | Home Away from Home

PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality

DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership

CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate

POSITION SUMMARY:

The bartender is a customer-oriented role who will interact with guests in a friendly and professional manner, ensuring an exceptional experience while serving drinks and food. Key responsibilities include taking orders, preparing and serving alcoholic and non-alcoholic beverages, adhering to hotel-standard drink recipes, and recommending menu items. The bartender will also check guests' identification, handle cash and payments, maintain cleanliness and organization of the bar area, and assist guests with general information about the hotel and local area. The role requires excellent communication skills and the ability to manage guest needs and preferences effectively. Additionally, the bartender will ensure that all service is performed in accordance with legal and health regulations while maintaining a positive and welcoming environment for all patrons.

DUTIES AND RESPONSIBILITIES:

Food and Beverage Preparation and Service

Appropriately welcome, interact with, and take food and drink orders from guests
Check identification of guests to make sure they meet age requirements for purchase of alcohol
Prepare and serve alcohol or non-alcohol beverages according to hotel standards and specification
Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests
Set and maintain bar guests with appropriate service ware and serve, check on, and run food as needed
Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
Prepare service drinks for the servers in a timely manner

Customer Service Skills

Assess customers’ needs and preferences and make appropriate recommendations
Ability to utilize sales tactics to upsell on food or drink as appropriate
Serve customers in a friendly and helpful manner
Provide guidance to guests on hotel activities, dining options and general hotel and regional information.
Stay guest focused and nurture an excellent guest experience

Cash Handling and Inventory

Ring in and collect payment for all food and beverage served
Handle an assigned house bank and follow all cash handling procedures as per hotel standard
Collaborate with bar team and manager to prepare inventory
Communicate and monitor ordering needs to minimize running out of items

Communication and Teamwork

Perform other duties as assigned by managers
Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
Communicate in a professional manner to all other staff, guests, managers
Work together with other staff in a “One Team, One Dream” mentality

Cleanliness, Health, and Safety Standards

Ensure back bar and all work surfaces are kept in neat and tidy condition throughout service
Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off
Maintain clean bar top throughout service
Wash glassware, prep and bar tools to maintain health standards
Comply with all NC Department of Food and Safety regulations
Comply with all NC ABC regulations

QUALIFICATIONS:

More than 1 yr of previous craft cocktail bartending experience required
Customer-oriented and upbeat personality
Must be able to communicate in English writing and speaking
Must be eligible to work in the United States
Ability to diffuse high stress and tense situations
Must have open availability and the ability to work a variety of shifts, including holidays, nights, and weekends

EDUCATION:

High School Diploma / GED. BarSmarts, WSET, CMS or other wine/spirits certification is a plus.

PHYSICAL ABILITY:

Ability to be on your feet and alert for extended periods of time
Ability to lift up to 35 lbs. as needed
Ability to carry and balance heavy food & beverage trays
Continuous use of hands and arms
Continuous bending, reaching, and twisting
Maintains strong personal image and uniform standards

Note: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

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