Job Summary

Stocks and re-stocks all bar inventories and supplies while maintaining the organization of the bar. Assists bartenders and cocktail servers (when applicable) in all aspects of guest service. Interacts with the bar guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Job Activities

• Maintain professional appearance standards as directed in the Company Employee Handbook.
• Anticipate and accommodate needs of the guests in a timely manner.
• Provides professional and exceptional service.
• Helps to ensure the delivery of all food and beverage to the guests.
• Maintain general cleanliness of bar, bar area and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses general knowledge of all food and beverage menus, and company policies & procedures.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
• Makes sure the bar and bar area are clean and free of debris
• Sets bar with proper equipment, and settings as required
• Wipes down bar-top, bar stools, lounge tables and chairs
• Stocks bar-stations with prescribed supplies
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Properly follow all beverage requisition procedures
• Assists the bartenders to ensure a high level of quality and speedy service.
• Responsible for emptying the trash from behind the bar and disposes of it correctly with all cardboard boxes broken down.
• Responsible for keeping clean and organized to company standard all back of house storage and refrigeration.
• Responsible for keeping all liquor displays and shelving organized and maintaining par levels.
• Responsible for reporting all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Company, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Education, Experience and Skill Requirements

• Company in-venue bar back training, Food Handling Certificate.
• Previous hospitality experience.
• Previous bar-backing experience.
• Previous experience in a high-volume restaurant/nightclub/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion
• Exposure to hot kitchen elements or cleaning materials
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays