Baggage Porters, Bellhops, and Concierges jobs in Iowa

Position Summary
- The Entrance Screener implements assigned protocols to ensure that patients, visitors, vendors and others coming to Cass Health meet established standards.
Education and Experience Requirements
- EDUCATION:
  - Required:
    - None
  - Preferred:
- LICENSES AND CERTIFICATIONS:
  - Required:
    - Valid Iowa Driver's License
  - Preferred:
- TRAINING AND EXPERIENCE:
  - Required:
    - Ability to take appropriate action in response to the situation at hand
    - Ability to read and understand oral and written instructions
    - Proficient communication and interpersonal skills
    - Excellent customer service skills
    - Ability to be flexible and demonstrate accountability
  - Preferred:
Essential Job Functions
- Implements current entrance screening process.
- Participates as a member of a supportive and collaborative team.
- Follows current personal protective equipment protocols.
- Ensures the highest level of customer service in all interactions.
- Communicates concerns and/or issues that arise in a timely manner to the appropriate person.
- Implement Valet Service for patients and visitors in an effort to provide a superior experience.
- Evaluate ambulation needs of patients and visitors and offer assistance with assigned scope, securing additional assistance from other appropriate CCHS staff as necessary.
- Performs all other duties as assigned.

Concierge at Cass Health – Atlantic, Iowa