Lead Person in Des Moines, Iowa at Alter Trading Corp

Job Scope

Performs a wide variety of administrative, clerical and retail duties as Assistant to the Supervisor. Processes titles from incoming vehicle purchases. De-titles outgoing vehicles. Provides exceptional customer service and direction to customers. Establishes and promotes retail promotions including scheduling of key events (50% giveaways, $100 wheel barrel etc.), facilitating communications, and day-to-day operations.

Primary Responsibilities:

• Greets and screens customers, vendors and other visitors including staff.
• Answer incoming calls in a courteous manner. Identifies caller’s needs and responds by giving both general and specific information on products and prices.
• Give direction, respond to questions from customers, vendors, and employees and/or directs calls to appropriate area/person.
• Interacts with tow truck drivers and parts sales staff.
• Supervise online parts or car sales.
• Inspects both inbound and outbound customers for parts and tools.
• Maintains a presentable showroom.
• Inventory management.
• Manage vending machines/money.
• Supervise, assign, and review work of Counter Clerks; provide training and direction as needed, back-up to the Counter Clerks.
• Clerical functions including data entry, manage, develop, and run reports.
• Enter car production into Carmageddon.
• Cash Accountability: Balance cash drawer at the end of the day, processes payment for parts, handling cash, credit cards, etc.
• Maintain appropriate copies for documentation and backup for filing and to support payments.
• Check day-end reports for accuracy; verify numbers and codes with tape.
• Completes any production and/or inventory reports as necessary.
• Perform other related duties or special projects.

Education/Experience:

High School diploma or equivalent required. At least 2 years’ experience working as a cashier in a retail environment and 1-3 years experience working as an office or clerical assistant. Qualified candidates must have at least intermediate level skills in Word and Excel. Candidate must have excellent customer service skills and ability to handle both customers and company employees with courtesy and respect. General knowledge of the difference between ferrous and non-ferrous material is a plus. General knowledge on car parts is a plus.

ABOUT BENEFITS:

• Paid Time Off in the First Year
• Medical, Dental & Vision Insurance Offered
• Company Paid Disability Insurance
• HSA w/ company match
• 401k w/ company match

ABOUT US:

Alter Trading Corporation Company is a 128 year old, privately held company with 75 locations throughout the Midwest and Southern region is searching for a Lead in its Greeley, CO location. Alter is committed to our customers by being the best source of both ferrous and non-ferrous metal and by giving great customer service. Our corporate support center and marketing is located in St. Louis, MO, with Trading Offices located in St. Louis and in Hong Kong. Our website is www.Altertrading.com

Job Seekers with a background in Non Ferrous, NF, Ferrous, Metals, Shredders, Supervisory, lead, leadership, inventory, manager, operator, equipment, operations, team lead, typically do well in this position.