Resuscitation Program Manager (BC) in Canada Creek, Nova Scotia at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Resuscitation Program Manager (BC) based in Canada.
Join a mission-driven organization where your work directly contributes to improving emergency response education and strengthening community health outcomes. This 18-month contract opportunity offers the chance to lead regional growth, quality assurance, and stakeholder engagement initiatives across British Columbia and Yukon. Working in a fully remote environment, you will collaborate with instructors, training providers, healthcare partners, and internal teams to expand the reach and effectiveness of life-saving training programs. The role combines relationship management, program oversight, business development, and operational leadership, making it ideal for a professional who thrives on driving impact through collaboration. You'll play a key role in supporting high-quality program delivery, ensuring compliance with standards, and identifying opportunities for continuous improvement. This position offers meaningful work, regional influence, and the opportunity to contribute to initiatives that make a tangible difference in communities.
- Build and maintain strong relationships with instructors, training providers, healthcare organizations, and strategic partners to support engagement, retention, and program success.
- Develop and execute regional growth strategies to increase adoption, network reach, and overall impact of resuscitation and first aid education programs.
- Monitor program delivery, performance metrics, and compliance standards using reporting tools and dashboards to ensure consistent quality across the region.
- Provide guidance and support to stakeholders regarding program requirements, policies, best practices, and operational processes.
- Lead the resolution of complex issues, complaints, and escalations while assessing risks and implementing appropriate corrective actions.
- Identify emerging trends, stakeholder needs, and market opportunities to support sustainable program development and expansion.
- Collaborate with cross-functional teams to align priorities, share knowledge, and support national program objectives.
- Maintain accurate stakeholder records, performance data, and engagement activities within CRM and reporting systems.
- Represent the organization externally, promoting program value, strengthening partnerships, and supporting community engagement initiatives.
- Contribute to continuous improvement efforts, team development, and the enhancement of operational processes and stakeholder experiences.
- Bachelor's degree in Business, Health Sciences, or a related field; equivalent combinations of education and experience will also be considered.
- 5–7 years of experience in relationship management, business development, sales, stakeholder engagement, or a similar client-facing role.
- Experience within healthcare, CPR, first aid training, non-profit organizations, or related sectors is highly valued.
- Strong ability to build partnerships, influence stakeholders, and foster collaboration across diverse groups and organizations.
- Demonstrated success in managing complex projects, balancing competing priorities, and achieving growth objectives.
- Excellent communication, presentation, and interpersonal skills, with the ability to navigate sensitive conversations effectively.
- Experience using CRM platforms such as Salesforce and proficiency with Microsoft Office applications.
- Strong analytical, organizational, and problem-solving skills with a high level of attention to detail.
- Ability to assess risks, apply policies consistently, and make sound decisions in dynamic environments.
- Comfortable working independently in a remote setting while collaborating effectively within cross-functional teams.
- Familiarity with healthcare systems, adult education, volunteer management, life support programs, or medical terminology is considered an asset.
- Valid driver's license, access to a vehicle, and willingness to travel throughout British Columbia as required.
- Must be legally authorized to work in Canada and reside in British Columbia.
- Competitive salary range of CAD $85,000 – $93,000.
- Fully remote work environment with flexibility and autonomy.
- Comprehensive health, medical, dental, and vision coverage.
- Paid wellness days and personal days to support work-life balance.
- Home office setup reimbursement.
- Mobile phone reimbursement support.
- Opportunity to work on meaningful initiatives that positively impact communities and public health.
- Collaborative and inclusive workplace culture focused on learning, growth, and continuous improvement.
- Exposure to cross-functional leadership opportunities and regional stakeholder engagement.
- 18-month contract role with significant responsibility and visibility.