Accounts Receivable Specialist in Baltimore, Maryland at Persona Signs, LLC

About the Company

Persona Services Group (PSG) is a PE-backed, multi-entity signage platform serving commercial customers across the country. Our Signage Division includes Persona Signs, LLC and Triangle Sign & Service, LLC — two growing businesses with strong pipelines and an accounting team that is building something from the ground up. If you want to be part of a team that takes ownership seriously and rewards people who step up, this is the place.

About the Role

We are looking for a detail-oriented AR Specialist to join our Signage Division accounting team in either Watertown, SD or Baltimore, MD. This is a hands-on billing and invoicing role focused primarily on Triangle Sign & Service, LLC, with a clear path to cross-training on our Persona Signs entity starting Q1 2027.

You will work closely with our AR Lead and report to our Accounting Operations Manager. Day one you are owning your queue — this is not a shadow role.

What You'll Own

• Review, approve, and process service and lighting billing
• Send customer invoices and upload to customer portals as required
• Maintain customer account records — tax exemption status, payment terms, billing contacts
• Process customer refund requests, invoice adjustments, and balance write-offs
• Support collections outreach and document all past-due contact in the AR tracker
• Assist with month-end AR close and invoice completeness review
• Pull data for the monthly Invoiced Dollar Summary (IDS) report

What We're Looking For

• 1–3 years of accounts receivable, billing, or collections experience
• Strong attention to detail — accuracy in data entry and invoice processing is non-negotiable
• Comfortable working in Procore, GC Pay, Service Channel, Ariba, Coupa, etc.
• Clear communicator who flags issues early and follows through
• Able to manage a queue independently and hit close deadlines
• Associate's or Bachelor's degree in Accounting, Business, or related field preferred — relevant experience considered in lieu of degree

What You'll Get

• Full-time, on-site position with a collaborative, close-knit accounting team
• Real ownership from day one — you will manage your own queue
• Clear growth path — Oracle cross-training begins Q1 2027