Surgical Coordinator at University Physicians' Association – Knoxville, Tennessee

Position Summary:
The Surgical Coordinator will play a key role in supporting our Vascular Surgery team by facilitating a seamless experience for patients, surgeons, and APPs. This position requires strong organizational skills, excellent communication, and the ability to work collaboratively in a fast-paced clinical environment. We are seeking a dependable team player who is committed to high-quality patient care and operational efficiency.

Key Responsibilities:

• Coordinate and schedule all surgical procedures for the Vascular Surgeons and APPs.
• Manage imaging appointments and ensure all required studies are scheduled appropriately and timely.
• Complete insurance verification and obtain all necessary pre-authorizations for procedures and imaging.
• Communicate closely with providers, clinical staff, and patients to ensure accurate, up-to-date information & smooth workflow.
• Maintain documentation and follow-up processes related to surgery scheduling, clearances, and insurance requirements.
• Serve as a liaison between patients, surgeons, and other departments to support coordination of care.
• Provide exceptional customer service to patients and collaborate effectively with the entire care team.

Qualifications:

• Minimum of 3 years of experience in surgery scheduling, imaging coordination, insurance verification, and insurance pre-authorizations.
• Experience in a specialty or surgical practice preferred; vascular surgery experience is a plus.
• Strong communication, problem-solving, and organizational skills.
• Ability to work independently while being a supportive and engaged team player.
• Proficiency with electronic health records (EHR) and scheduling systems.

Preferred Candidate Traits:

• Highly organized and detail-oriented
• Strong sense of teamwork and professionalism
• Ability to multitask and manage competing priorities
• Patient-centered approach to work
• Reliable, positive attitude, and proactive mindset