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Administrative Associate II - Public Works at City of Oak Ridge TN – Oak Ridge, Tennessee

City of Oak Ridge TN
Oak Ridge, Tennessee, 37830, United States
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About This Position

Position SummaryThis position provides operational and administrative support to the Public Works Department; and provides responsive, courteous, and efficient customer service in support of departmental operations.Essential Functions
  • The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
  • Prepares, posts, distributes and tracks computerized agenda documents, information packets and public notices.
  • Provides administrative support for meetings; records, transcribes, and distributes meeting minutes.
  • Provides customer service to internal and external customers; greets, receives and screens visitors and customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff.
  • Picks up, sorts, copies, and distributes a variety of correspondence, deliveries, and mail; opens, logs, and routes office mail; sorts and prepares outgoing mail and documents for pickup; retrieves, delivers, and sends faxes.
  • Composes routine correspondence; proofreads and edits; enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
  • Creates and maintains a department filing and record system.
  • Enters and verifies payroll for department employees. Maintains and processes overtime, monitors special pays, vacation and annual leave related schedules, and reports.
  • Prepares and processes requisitions, invoices, payment vouchers, bills, and verifies any accounting records. Reviews invoices and submits for approval of payment; notifies of discrepancies; codes to appropriate funds; enters required information into financial software; maintains active account files.
  • Updates and maintains electronic and paper databases, files, forms and records.
  • Prepares department payroll; monitors general leave; submits all reports required for the finance department to issue employee’s pay. Submits reimbursement requests.
  • Dispatches emergency calls for Public Works crews; inputs work orders into database to notify crews of detailed work needed.
  • Maintains department databases to maintain work orders and input parts and labor for preventive maintenance and equipment repair program.
  • Tracks and prepares purchase orders; verifies and processes invoices for payment.
  • Prepares and maintains Standby Schedules; finalizes approved schedule and notifies crews.
  • Assists in the coordination of department programs such as Leaf, Brush and Household, Trash pick-up events.
  • Maintains department social media presence in accordance with City protocols.
Knowledge, Skills, and Abilities
  • Ability to maintain a positive, polite and professional attitude when dealing with public at all times.
  • Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.
  • Ability to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
  • Ability to maintain accurate and legible notes.
  • Knowledge of City policies, procedures and practices.
  • Knowledge of local government organization and its departmental operating requirements.
  • Ability to establish and maintain effective working relationships with others.
  • Knowledge of the use of a multi-line telephone system.
  • Ability to operate standard office equipment and perform word processing and/or data entry.
  • General knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
  • Ability to work the allocated hours of the position.
Required Education, Experience, Licensing, and Certifications
  • High School Diploma/ equivalent and two (2) years administrative support experience, inclusive of customer service support; or Associates Degree in business or office management and one (1) year administrative support experience.
  • Bookkeeping or accounting experience preferred.

This recruitment closes at 12:00 Noon, August 28, 2025.
Exempt : No
Type : FT Employee
Department : Public Works Department
Location : DEFAULT
https://www.oakridgetn.gov/DocumentCenter/View/2139/Administrative-Associate-II

Job Location

Oak Ridge, Tennessee, 37830, United States

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