Case Manager- NORC Coop City in Bronx, New York at JASA

Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM

As a Case Worker, you will provide critical support to older adults and their families through in-home and in-office assessments. Under the guidance of Master’s-level staff, you will develop comprehensive care plans, advocate for essential benefits, and help seniors maintain their autonomy and well-being within the community.

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

• Meaningful Impact: Facilitate life-changing services that allow seniors to age with dignity and security.

• Collaborative Environment: Work closely with senior leadership and interdisciplinary professional consultants.

• Professional Growth: Gain experience in clinical assessments, group facilitation, and community advocacy.

Responsible for the full spectrum of social services, you will ensure clients receive the clinical and practical support necessary to navigate the challenges of aging.

Key Responsibilities:

• Assessment & Counseling: Conduct in-home and in-office assessments (utilizing PHQ-9, NSI, etc.) and provide individual/family counseling to resolve complex social and emotional challenges.

• Case Management: Develop and implement written case plans, monitoring service efficacy and revising plans as client needs evolve.

• Advocacy & Benefits: Screen for eligibility and advocate for clients to secure benefits including Medicare, Medicaid, public assistance, and SNAP.

• Direct Service Coordination: Arrange for essential services such as home care, meals on wheels, legal aid, and psychiatric therapy.

• Financial Protection: Evaluate clients' capacity to manage affairs, helping protect them from financial exploitation and assisting with guardianship or money management arrangements.

• Community Engagement: Lead group counseling sessions, caregiver support groups, and represent JASA at community conferences and meetings.

• Reporting: Maintain accurate case records and statistics utilizing program-specific software.

• Education: Graduate of an accredited college or university with a BSW, BA/BS, or equivalent degree.

• Skills: Strong writing and record-keeping skills; must be computer literate.

• Communication: Proficiency in English required; knowledge of Spanish is helpful.

• Travel: Ability to travel to clients’ homes via mass transit and navigate stairs or physical barriers.

• Core Values: A deep understanding and appreciation of how race, religion, ethnicity, and sexual orientation impact the lives of the families we serve.

JASA offers a comprehensive benefits package designed to support your well-being and future:

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.

• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.

• Work-Life Balance: Four weeks of vacation, plus holidays, floating holidays, and sick days.

• Flexibility: Flexible hybrid work environment.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA #HP