Assistant Center Director at Mindcolor Autism – Milwaukee, Wisconsin

The Assistant Center Director supports the Center Director in leading all clinical and operational aspects of the center, as described below, with a high level of independence to assigned tasks, duties, and essential responsibilities

General Duties

• Model time management skills, timeliness submission, and professionalism within the center for fellow BCBAs
• Act as stand-in Center Director when the Center Director is out of the center, unavailable, on an extended leave, or no Center Director is assigned
• Assist with tasks related to reportable events (team member and client reportable events)
• Review, sign, and upload reportable events when Center Director is unavailable and/or ones that are assigned by Center Director
• Assist Center Director with completion of assigned audits or other tasks as they relate to the ongoing clinical and physical operations of the center

Clinical Duties

• Provide clinical oversight, guidance, and collaboration opportunities overall in the center across all team members as appropriate (planned and unplanned)
• Utilize and review progress on clinical metrics and outcomes with the Center Director to maintain clinical quality within the center
• Assist the Center Director on reviewing and providing feedback on various written reports and plans
• Aid in tracking timeliness of treatment plan submission
• Assist Center Director and other departments in internal audits and quality checks as assigned

Operational Duties

• Aid the Center Director in overseeing the day-to-day operations and activities of the center
• Responsible for ensuring all emergency drills, procedures, and protocols are implemented and followed through on at the appropriate cadence.
• Must communicate and coordinate with Center Director and OA for planning and execution
• Aid in managing concerns related to team members and/or clients and families
• Collaborate with Center Director and Regional Director as necessary to address concerns in a professional manner
• Assist Center Director and Operations Associate (OA) with scheduling needs
• Be part of communication as it relates to decisions for client coverage, client schedules, team member assignments, etc.
• Assist in developing the Open/Close schedule for the center
• Assist Center Director in overseeing the onboarding of new clients
• Conduct assigned tours with perspective families/clients
• Implement assigned steps of the Intake and Onboarding SOP
• Communicate and collaborate regularly with the Center Director
• Aid in tracking the completion of trainings across BCBAs, Student Analysts, RBTs, and BTs
• Responsible for following up to obtain and upload training certificates to team member folders on the shared drive

People Management

• Assist Center Director with Interview Process
• Conduct assigned interviews, draft assigned offer letters, assist in uploading files to candidate’s/new hire’s folder, aid in assigned reference checks
• Assist with onboarding of new hires
• Complete portions of the onboarding process alongside Center Director
• Ensure steps of the onboarding process are completed throughout the first three weeks of hire
• Support Center Director in managing team member performance to meet the strategic needs of the business and get the best results from our team members
• Aid in completion of the written evals during mid-year and end-of-year performance review times
• Deliver assigned performance reviews to Student Analysts, RBTs, and/or BT Techs
• Support progressive discipline, corrective action, investigation processes as assigned by Center Director and/or the People Operations team
• Drive company culture for the center that aligns with Mindcolor's Mission & Values
• Foster, reinforce, and model a collaborative, caring, professional, and engaged team environment
• Aid Center Director in matching student analysts with BCBAs as appropriate
• Aid Center Director in monitoring the relationships and success of BCBA/Student Analyst matches and make changes as appropriate and conducive to all parties

Additional Tasks & Responsibilities

• Manage a caseload of approximately 120 direct client hours with 15 billable hours per week
• Maintain other duties and expectations of the BCBA role
• Oversee the supervision hours of an assigned student analyst
• Identify and participate in job fairs and other community events for hiring in the area as deemed appropriate
• Collaborate with Center Director and OA to ensure anniversary swag/gifts to team members are ordered and supplies, swag, etc. for community events are available when need
• Participate in any other duties or projects as assigned from the center or other

• Masters Degree or Doctorate in Applied Behavior Analysis or related field
• Active BCBA certification in good standing for 3 or more years
• Active Adult and child CPR First Aid/Certification (may be obtained within 30 days of initial start date)
• Active QBS Safety Care Certification within 90 days of hire
• 1-3 years minimum experience managing performance of team members in a clinical setting
• Experience implementing and training in a variety of assessment tools, including both skills and adaptive assessments
• Organizational and time management skills
• Ability to lead and mentor a team of clinicians at various skill and certification levels
• Excellent interpersonal and professional communication skills across all formats and scenarios Ability to set and meet deadlines
• Supports and contributes to a collaborative team environment
• Understands and supports organizational policies and procedures
• Full-time (approximately 40 hours a week, or as business dictates)
• Physical presence in the designated center throughout the week of 35-40 hours (essential)
• Ability to travel to home/community based environments as applicable
• Ability to lift up to 50 pounds
• Ability to move and lift adaptive equipment
• Ability to assume and maintain in a variety of postures, such as sitting, kneeling, standing, crawling, squatting, etc.
• Ability to sit and stand for extended periods of time
• Ability and willingness to engage in crisis management procedures as designated by the facility
• Ability to engage in quick movements to respond quickly in various scenarios
• Manual dexterity to be able to utilize technology for typing, computers, tablets, etc.
• Ability to receive and comprehend detailed information through vocal communication
• Ability to see and read all forms of electronic and written communication
• Ability to process complex information and act in a professional and collaborative manner at all times, across all scenarios Ability to support the basic needs of clients (e.g., toileting, diaper changes, etc.)