Lead Case Manager (for current CBMHP staff only) at Wisconsin Community Services – Milwaukee, Wisconsin

Lead Case Manager - CBMHP EMPLOYEES ONLY

• Provide ongoing leadership assistance to the Clinical Coordinator

• Exhibit knowledge of evidence-based practices such as motivational interviewing and trauma informed care

• Attend/participate in client staffings with CSP Psychiatrists

• Assist in writing Chapter 51 Commitment extensions

• Coordinate/update team routes, client schedules, and client coverage

• Track team paperwork due dates and provide reminders to staff

• Assist in scanning and uploading documents for BHD review

• Work in the office at least three days/week

• Maintain a small caseload and participate in regular case manager duties:

  • Provide ongoing assessment and treatment planning, case management, supportive psychotherapy, symptom management, medication monitoring, and crisis intervention including afterhours hotline coverage to clients with serious and persistent mental illness and co-occurring substance use

  • Support clients’ recovery through activities of daily living to include coaching and hands-on assistance in the areas of housing, money management, vocational/educational pursuits, and scheduling/transportation to appointments

  • Work as a member of an Assertive Community Treatment (ACT) team addressing all client needs while utilizing the ACT treatment modality

    • Participate in group facilitation (as determined by supervisor)

    • Responsible for care coordination with clients’ natural supports

    • Work with ACT teammates to complete all assigned and non-assigned tasks as part of client treatment

    • Assessment, referral, and assistance with client healthcare needs

    • Maintain frequent and effective communication with ACT team members at all times as determined by team members and corresponding Clinical Coordinator, ranging from sending and checking emails, answering phone calls, checking voicemail, etc.

    • Work with team members to complete required 1:1s with clients

  • Assessment and coordination of substance use treatment services

• In absence of the CC, act as the leader of the team – lead meetings as scheduled, provide guidance to team if another CC is not available, etc.

• Maintain accurate and timely documentation in the form of assessments, treatment plans, crisis plans, progress notes, etc. as required by agency policy and DHS 63
  

• Accurately manage distribution of client funds when warranted

• Complete home visits and transportation of clients in the community using personal vehicle or agency van

• Attend and participate in training/in-services

• Work some weekends and holidays on a rotating basis as required