Waiters and Waitresses jobs in North Carolina

About This Position

Overview

What you will be doing:

Greet and seat guests in a friendly and efficient manner
Take food and drink orders accurately and promptly
Upsell menu items and make recommendations to enhance the dining experience
Deliver food and beverages to tables in a timely manner
Ensure guest satisfaction by providing exceptional service and addressing any concerns or special requests
Clear tables and reset them for the next guests and maintaining cleanliness in the dining area
Collaborate with kitchen staff to ensure accurate and timely order delivery
Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.

Responsibilities

Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.

Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.

Accurately detail each order, ensuring accuracy and guest delight.

Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.

Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.

Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.

Always maintain professionalism consistent with restaurant and company expectations.

Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.

Take on additional tasks as necessary or assigned by restaurant leadership.

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