JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Banquet Waitstaff!

ABOUT THIS LOCATION

The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood.

WHAT WE OFFER

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.
• Complimentary On-Shift Meals (participating hotels) — Enjoy a free meal provided during each scheduled shift.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

Weddings, conferences, galas, celebrations — whatever the occasion, our guests deserve flawless service from start to finish. As Banquet Waitstaff, you’re the person who makes that happen. You’ll set the tables, serve the food, keep the event moving smoothly, and make sure every guest feels genuinely taken care of. It’s fast-paced, rewarding work where your attention to detail and warm demeanor make a real difference. If you enjoy working events and love being part of a team that delivers great experiences, we’d love to have you.

WHAT YOU WILL DO

• Attend pre-event roll call meetings to learn function details, including guest expectations, menu, and hotel service standards.
• Set up all banquet functions including table linens, silverware, glassware, and centerpieces to event specifications.
• Set up waiting stations and beverage stations prior to each event.
• Set up all perishable items for banquet service including bread, butter, and cream.
• Serve all food and beverages to banquet guests promptly, professionally, and in a friendly manner; replenish beverages as needed throughout the event.
• Clear all dishes, glassware, and linens at the conclusion of each course and at event end.
• Ensure proper storage of all equipment and perishable food items after each event.
• Maintain work areas in a clean, organized, and professional manner throughout the shift.

SKILLS & ABILITIES YOU BRING

• Self-starting personality with an even, steady disposition; able to stay focused and composed throughout a busy event shift.
• Professional appearance and demeanor maintained at all times during events.
• Physical ability to perform repetitive motions including lifting, bending, stooping, walking, pushing, and pulling; able to stand for extended periods.
• Ability to transport up to 30 lbs. continuously through crowded spaces throughout the shift.
• Willingness to pitch in and support co-workers across tasks as needed — true team-player mindset.
• Ability to comprehend and follow instructions from supervisors accurately and promptly.

SCHEDULE & HOURS

This position is on-call, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.