Export Manager

Department: Export

Location: Itasca, IL
FLSA Status: Exempt

Work arrangement: 100% in office
Salary Range: $70,000 to $100,000 annually

Position Overview

OCEANAIR is seeking an experienced Export Manager to oversee air and ocean export operations and lead a high-performing team. This role is responsible for managing complex, high-volume shipments, ensuring regulatory compliance, supporting customer relationships, and driving operational efficiency and profitability across both modes.

This position combines hands-on operational leadership with people management and continuous process improvement.

Key Responsibilities

• Lead daily air and ocean export operations, including booking, documentation, billing, and final delivery.
• Ensure compliance with all export regulations, including IATA, CFR, IMDG, and Automated Export System (AES) requirements.
• Manage, train, and develop export staff to maintain strong performance and accountability.
• Review pricing, quotes, and costs to maximize margin while meeting service expectations.
• Proactively resolve exceptions, customer issues, and operational risks.
• Collaborate with Sales, Compliance, and leadership to support company objectives.

Qualifications

• 10+ years of experience in freight forwarding or export operations (air and ocean) preferred.
• Strong regulatory and compliance knowledge; hazardous materials experience preferred.
• Proven leadership and team management experience.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and transportation management systems.
• Cargowise Specialists Certification Or Cargowise Professional Certification preferred.

OCEANAIR Core Values

Service, Family, Adaptability, Excellence and Responsibility

About OCEANAIR

Founded in 1983, OCEANAIR Inc. is a leading international freight forwarder providing air and ocean freight, customs brokerage, and integrated logistics solutions worldwide. Our strength comes from deep industry expertise, a strong global partner network, and a collaborative team environment.