We are looking to hire an exceptionally passionate, multitasking and detail-oriented individual that is self-motivated and experienced in supporting a transportation team with daily administrative tasks.

• Maintain inter-departmental communication between our plant operations, sales, and field operations teams
• Using Nextraq, logs and other documents, track and monitor driver activity. i.e. excessive stop times, excessive idling, excessive speeding, etc.
• Work with administration and production staff to ensure accurate and efficient creation of manifest
• Co-ordinate scheduled vehicle servicing and rectification of equipment issues to improve vehicle performance as required
• Conduct regular vehicle inspections to ensure compliance with roadworthiness, vehicle cleanliness and appropriate driver operation
• Prepare and print memorandums for effective driver communication
• Maintain Key Performance Indicators measures. (EG: Spreadsheets) (Note these items to be defined)
• Analyze route efficiencies to ensure optimum cost savings achieved
• Be pro-active in assisting with the development of safe work practices
• Responsible for ensuring driver compliance with Occupational Health and Safety legislation and principles and rectify any non-conformance or matters of concern regarding Health and Safety and Environmental matters
• Ensure minimal errors are made and high quality of customer service delivered
• Responsible for the quality assurance of smart containers being unloaded and loaded into trucks pre and post trip
• Ensure accuracy of orders: must review all load sheets and ensure quantities are correct prior to shipping in accordance to customer requirements.
• Assist in implementing new processes, procedures, and guidelines to ensure quality and cost control
• Support projects related to the improvement of logistics processes
• Monitor commercial drivers’ Hours of Service and maintain DOT compliance
• Monitor and answer daily emails with vendors and customers
• Assisting the Transportation Supervisor with any projects and tasks needed
• Working 50+ hours per week

• 2+ years’ experience of Transportation Support and/or dispatch experience
• At least 6 months of box truck driving experience
• High School Diploma or equivalent (GED) required
• Strong attention to detail and ability to multitask
• Strong verbal and written communication skills
• Good understanding of transportation/logistics practices and procedures
• Knowledge of best practices for customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction
• Willingness to be a strong team player and contribute to a positive work environment
• Knowledge of Microsoft Office applications, including Word, Excel, and Outlook

Reports and Matrix

• Previous Day Hours
• Post to metric board
• Hours tracking sheet

• • • Identify HOS Issues

Compliance

• Daily Management of FADV
• Notify Supervisors of expiring items
• Work with drivers on updates to complete Admin work
• Toll Compliance and Transponder tracking
• DOT Binder

• Insurance
• Permits
• Plates/Registration

Fleet Maintenance

• Vehicle Repair updates in TMS system (Fleetio today)

Samsara

• Daily Route Check @ noon
• Updates Supervisor of any delays

Cornerstone

• Daily Admin Tasks
• Review training schedules with planning Supervisor

• • • Schedule Drivers for training
    • Assist Supervisors with training updates/materials

• Upload 15-day training log

Daily Routes

• Organize office files
• Print packing slips
• Update Driver notes on stops

• • Ensure all notes are accurate and current to the customers’ needs

Salesforce

• Case Management
• Update cases
• Work with Supervisors on DHCSM cases